Security Manager (Saudi National)

Company Overview

Accor strongly believes hospitality arises from genuine passion and shared success, fostering a culture of inclusivity and diversity across its global portfolio of iconic hotels. The organization emphasizes ethics, sustainable tourism, community involvement, and career growth opportunities worldwide.

Role Summary

This leadership position offers significant responsibility and opportunities for advancement, suitable for ambitious candidates seeking impactful careers.

Key Duties

• Train security personnel in surveillance, reporting, record maintenance, patrol duties, and first aid.
• Relay management communications effectively to security teams.
• Regularly inspect security staff performance and vigilance through patrols and checks.
• Lead all criminal investigations within hotel premises, preparing required documentation and reports.
• Monitor hotel staff behavior to ensure compliance with established policies, tracking suspects as needed.
• Manage emergency response logistics and direct emergency personnel during incidents involving fire, bomb threats, police, or medical emergencies.
• Ensure all security hardware, including cameras, is functioning correctly and properly maintained.
• Maintain routine checks and accountability for security materials such as logbooks, passes, keys, and post assignments.
• Develop intelligence sources to obtain information critical for crime prevention and detection.
• Document department activities daily and provide VIP guest security coverage.
• Remain on-call to address emergencies, including outside regular working hours.

• Conduct performance reviews and identify development opportunities for team members.
• Oversee uniforms, demeanor, and professionalism of security staff consistently.
• Deliver comprehensive induction sessions and ongoing training targeted at evolving business requirements.
• Prepare weekly staffing schedules based on business forecasts, budgets, and service standards.

• Maintain thorough knowledge of hotel fire, life safety, and emergency protocols.
• Follow hotel policies and attend all mandated meetings and trainings.
• Adhere to punctuality and wear proper, neat uniforms consistently.
• Uphold personal grooming and hygiene standards at all times.
• Undertake other reasonable tasks assigned by hotel management.

Qualifications and Skills

• Secondary or high school diploma.
• Certification in National Skills Recognition System along with CPR, First Aid, and Basic Fire Fighting training.
• At least two years of relevant experience in a comparable role.
• Proficient reading, writing, and speaking abilities in English.
• Clean criminal background.
• Strong leadership and interpersonal communication capabilities.
• Integrity, honesty, and exemplary confidentiality.
• Calmness under pressure with quick decision-making skills.
• Detail-oriented with a focus on service and results.
• Able to multitask and perform well in high-stress environments.
• Team-oriented mindset and self-motivated approach to work.
• Professional appearance and grooming at all times.
• Fluency in both English and Arabic languages is required.

Benefits and Additional Information

• Access to discounted rates across thousands of global properties, dining outlets, and wellness centers.
• International career growth opportunities spanning 110+ countries and 45 diverse hotel brands.
• Ongoing professional development including specialized training and certification in revenue management.
• Experience working with advanced revenue management tools such as the IDeaS platform.