Security Manager

About Four Seasons

Four Seasons is driven by its people, a collective aiming to improve continuously and treat each other with respect, creating exceptional experiences for guests, residents, and partners through genuine luxury service. The company prioritizes a world-class employee culture to enable outstanding guest experiences, underpinned by the Golden Rule philosophy that promotes treating everyone as we wish to be treated.

Located in Doha, Four Seasons Resort and Residences at The Pearl-Qatar offers luxurious beachfront living with expansive apartments featuring full kitchens and stunning views. The resort features seven restaurants and bars, an exclusive spa, beach, and pools, setting a new benchmark in Doha's luxury hospitality scene.

Responsibilities

• Oversee daily security operations to ensure safety of guests, staff, and assets across the resort.
• Conduct performance reviews and manage the security team effectively.
• Implement and maintain security and safety policies and procedures.
• Develop and execute preventative security programs.
• Protect the hotel's reputation by proactively managing potential threats.
• Investigate any criminal activities involving the hotel, guests, or employees and document all incidents objectively and comprehensively.
• Handle guest complaints and security issues with support from senior management.
• Communicate security procedures to the team and motivate staff towards excellence.
• Assist with scheduling, managing holidays, and overtime to maintain operational needs.
• Participate actively in departmental meetings and prepare reports as required.
• Provide professional guest service consistent with Four Seasons standards.
• Support onboarding and training processes for new security personnel.
• Assist guests with room safe issues and access problems.
• Welcome and register visitors, contractors, and vendors, assisting with directions and inquiries.
• Maintain cleanliness of security areas and employee entrances at all times.

Preferred Qualifications and Skills

• 1-2 years of experience in a comparable role within a luxury hotel or resort environment.
• Outgoing personality with a proactive and positive approach to tasks.
• Proficiency in English in reading, writing, and speaking; Arabic language skills are advantageous.
• Degree or diploma preferred but not mandatory.

Benefits and Offerings

• Career growth opportunities with global prospects.
• Diverse company culture with employees from over 50 nationalities.
• High-quality employee accommodations.
• Comprehensive training and development programs.
• Employee recognition initiatives.
• Complimentary stays at Four Seasons hotels worldwide.
• Paid annual home leave tickets.
• Free meals in staff dining facilities.
• Transportation provided to and from work.
• Medical insurance coverage.

Additional Information

The resort will assist successful candidates with obtaining the required work authorization.