Sales Team Member

About The Good Guys

The Good Guys have been dedicated to helping families live better for less since 1952, offering unbeatable prices, exceptional customer service, and expert advice on home appliances and consumer electronics. With over 100 stores nationally and a commercial division, they provide world-class brands and outstanding value.

Joining The Good Guys means working in a dynamic, fast-paced environment that values diversity, creative ideas, and teamwork. Employees enjoy competitive pay, including potential sales commissions and various incentives to celebrate achievements. The company supports career advancement through comprehensive training and development amid the larger JB Hi-Fi Group. Staff access exclusive discounts, wellbeing perks, parental leave benefits, and a supportive Employee Assistance Program (EAP). The company also engages in community giving through workplace programs and is committed to environmental sustainability, targeting net zero carbon emissions by 2030.

Key Responsibilities

• Consistently provide exceptional, reliable customer experiences.
• Contribute to profitable sales growth by meeting sales budgets.
• Collaborate effectively with team members to address customer queries and foster excellent service.
• Maintain high standards of visual merchandising presentation.
• Manage online orders at the store level including picking, packaging, and organizing prompt delivery.

Required Competencies

• Strong customer focus, always considering customer needs first.
• Result-driven approach, achieving targets even in challenging situations.
• Self-awareness demonstrated by using feedback to understand personal strengths and areas for improvement.

Additional Information

Applicants are encouraged to submit their CV confidentially. The Good Guys provide equal employment opportunities and foster an inclusive workplace culture. Candidates are welcomed to apply even if they do not meet every qualification listed.