The Good Guys

Sales Team Member

The Good Guys

Lutwyche, Queensland, Australia · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
4 weeks ago
Work mode
In office
Resume
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Job description

About The Good Guys

Since 1952, The Good Guys has been dedicated to helping families enjoy better living for less by offering unbeatable deals on home appliances and consumer electronics. With over 100 stores nationwide, in addition to online sales and a commercial division, The Good Guys provide top brands, competitive prices, and exceptional customer service.

Why Work With Us?

  • Join a dynamic, fast-paced workplace that values diversity, creativity, and fresh ideas.
  • Earn competitive pay, which may include attractive sales commissions and exciting incentives based on your performance.
  • Benefit from career progression opportunities and comprehensive training through the wider JB Hi-Fi Group network.
  • Enjoy exclusive discounts across the JB Hi-Fi Group, plus access to Beny, a benefits app offering special deals and wellbeing perks.
  • Receive 12 weeks paid parental leave for eligible primary caregivers and enjoy flexible or hybrid working arrangements for qualifying roles.
  • Access Employee Assistance Programs offering counseling and wellbeing support for you and your family.
  • Participate in our Helping Hands charity initiatives making a positive community impact.
  • Contribute to sustainability efforts as the company aims to achieve net zero carbon emissions by 2030 through improved recycling and reuse practices.

Key Responsibilities

  • Deliver outstanding customer service consistently to enhance the shopping experience.
  • Achieve profitable sales targets as per the set budget.
  • Collaborate effectively with team members to support customer queries and service standards.
  • Ensure visual merchandising meets the company’s quality expectations.
  • Handle web orders processed through the store by preparing, packing, and coordinating timely delivery of items.

Success Factors

  • Strong customer focus with an ability to view situations from the customer’s perspective.
  • Consistent drive to meet and exceed results, even in challenging situations.
  • Excellent self-awareness, utilizing feedback and reflection to understand individual strengths and weaknesses.

Additional Information

The Good Guys welcomes applications from all candidates and is an equal opportunity employer promoting diversity and inclusion. All applications will be treated confidentially. Candidates are encouraged to apply even if they do not meet every criterion fully.

How they work

Teamwork & Collaboration Customer Focus Emotional Intelligence Results Orientation

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