Sales Representative - Accra

Role Overview

We seek a driven and commercially focused Sales Representative to expand Etihad Airways' footprint and performance within the Ghana market. This hands-on sales position entrusts you with managing a portfolio of clients, fostering strong partnerships across the travel trade and corporate sectors, and uncovering fresh opportunities to boost sales and market share.

Key Responsibilities

• Create and implement strategic sales plans for designated accounts aimed at meeting revenue goals.
• Nurture and enhance relationships with current customers while actively pursuing new business prospects.
• Establish yourself as a trusted advisor by building meaningful ties with travel agencies, corporate clients, and other stakeholders.
• Evaluate customer potential, monitor market trends, and analyze competitors to pinpoint prime revenue-generating avenues.
• Manage a robust pipeline of prospects, guiding them from first contact through to closing.
• Leverage data, commercial insights, and sales tools to prioritize efforts and optimize account results.
• Negotiate commercial contracts balancing customer needs with Etihad's commercial aims.
• Collaborate closely with internal teams and Etihad partners to develop tailored customer solutions and drive commercial initiatives.
• Keep customers regularly updated on relevant Etihad products, services, and promotions to identify growth opportunities.
• Maintain accurate sales activity records in Etihad's CRM to support effective account management.

Candidate Profile

• Minimum of three years' experience in sales, account management, or business development.
• Proven achievement in meeting or exceeding sales and revenue targets.
• Preferred experience in airline sales; alternatively, strong background in travel sector or high-performing B2B sales environments.
• Skilled in account management and developing new business leads.
• Exceptional communication, negotiation, and relationship management competencies.
• Commercially and analytically minded with confidence in using data and market intelligence for decisions.
• Adept at working collaboratively across various internal and external parties.
• Energetic, proactive, and resilient, thriving in goal-oriented settings.
• Holds a bachelor's degree or equivalent relevant experience.
• Knowledge of Ghanaian or broader West African travel and commercial markets highly valued.

Additional Information

Recruitment Process:

• Applications will be reviewed by a member of the recruitment team.
• Shortlisted candidates will complete a recorded video interview via a third-party platform, allowing demonstration of skills beyond the CV.
• Successful candidates proceed to a technical interview including a case study and presentation.
• Finalists might have a further interview with additional team members.
• All applicants will be promptly informed about their application status.

Fraud Warning: Beware of scams posing as Etihad recruiters requesting money or personal information. Official recruitment will never involve payments or early disclosure of bank details. Interviews are conducted face-to-face or via video/phone.

About Etihad Airways

Etihad Airways, beyond being the UAE's national airline, is advancing global aviation with an ambition to double the fleet, expand networks, and grow their talent pool by 2030. Operating from Abu Dhabi, the airline unites people across continents, offering extraordinary travel experiences.