Sales Representative

Job Overview

We are seeking a driven and goal-oriented Sales Representative to enhance Etihad Airways' footprint and performance within the Zimbabwean market. This position involves managing a portfolio of clients, forging robust relationships within the travel and corporate sectors, and uncovering avenues to increase revenue and capture greater market share.

Key Duties and Responsibilities

• Formulate and implement sales strategies tailored to assigned accounts with the goal of meeting revenue and commercial objectives.
• Sustain and deepen current customer relationships while actively seeking and cultivating new business prospects.
• Establish trusted partnerships with travel agencies, corporate clients, and other major commercial collaborators.
• Evaluate customer potential, market developments, and competitor movements to pinpoint promising revenue-generating opportunities.
• Manage a dynamic pipeline of prospects, progressing engagements from initial contact through to successful closure.
• Leverage data analytics, market intelligence, and sales resources to optimize account performance and prioritize efforts.
• Handle negotiations and administration of commercial contracts balancing client needs and Etihad's goals.
• Collaborate with internal teams and external partners to craft customer-centric solutions and promote business growth initiatives.
• Keep customers apprised of relevant Etihad products, offers, and services to boost business volume.
• Ensure meticulous recording of customer interactions and sales progress using Etihad's CRM, aiding effective account oversight.

Candidate Profile and Requirements

• Minimum of three years’ experience in sales, account management, or business development roles.
• Proven success record in achieving or exceeding sales and revenue targets.
• Preferred experience in airline sales; however, candidates from the wider travel industry or robust B2B sales sectors are also encouraged to apply.
• Strong skills in account management and new business conversion.
• Excellent communication, negotiation, and interpersonal abilities to become a reliable commercial partner.
• Competence in using commercial data and market insights for informed sales decisions.
• Ability to coordinate effectively with various internal and external stakeholders.
• A proactive, energetic, resilient attitude with a drive for success in target-focused settings.
• A bachelor's degree or equivalent professional experience.
• Familiarity with the Zimbabwean and Southern African travel markets is highly advantageous.

Additional Information

Recruitment Process

• All submitted applications will be reviewed by personnel from the recruitment team.
• Shortlisted candidates will participate in a recorded video interview on a third-party platform, allowing demonstration of skills beyond the CV scope and ensuring equitable candidate evaluation.
• Following this, an initial technical interview with the hiring manager will include a case study and presentation.
• Final candidates may have further interviews with additional team members.
• Applicants will be updated on their status promptly.

Recruitment Fraud Warning

Candidates should beware of fraudulent job offers purporting to represent the Etihad group. Personal or financial information will never be requested during recruitment, and interviews are conducted face-to-face or via video/telephone prior to offers. Any request for money should be viewed as fraudulent.

Etihad Airways is committed to shaping the future of global aviation from Abu Dhabi, connecting continents and cultures while progressing its 'Journey 2030' initiative for expansion and excellence.