Sales Engineer

Job Overview

The Sales Engineer will oversee advanced sales operations focused on stainless steel pipes and tubes, addressing needs of both domestic and international clientele. This position demands deep product expertise alongside a proactive approach to client engagement and coordination with multiple internal departments to ensure seamless business performance.

Key Responsibilities

• Independently manage important client accounts by handling all communications, answering inquiries, and leading commercial negotiations.
• Identify and cultivate new business prospects within designated regions by maintaining continuous client interaction and conducting thorough market analyses.
• Develop and sustain lasting client relationships by providing ongoing technical and commercial assistance.
• Analyze customer specifications and collaborate with R&D and Quality teams to guarantee full technical compliance.
• Coordinate with Production Planning to verify material availability and delivery schedules before formulating offers.
• Create internal cost assessments and deliver comprehensive technical-commercial proposals to clients via formal communication.
• Follow up on submitted proposals, engage in term negotiations, and secure purchase orders from clients.
• Generate internal Sales Orders and work closely with logistics to ensure punctual dispatch of materials.
• Assist in preparing and submitting shipping and Letter of Credit (L/C) documentation with the documentation team.
• Supervise assigned export and local projects to assure timely completion and client satisfaction.
• Evaluate L/C documents, identify discrepancies, and liaise with clients and banks to facilitate amendments.
• Monitor client payment schedules and actively pursue timely receipt of outstanding payments.
• Provide after-sales support, cooperating with relevant departments to address customer issues promptly.
• Support Sales Engineers in complex inquiries, clarifications, and documentation challenges.
• Regularly update Sales Supervisor and Sales Manager regarding market trends, pricing changes, and client behaviors.
• Represent the company at trade exhibitions, seminars, and industry events to promote products and corporate image.
• Discover and assess new local business opportunities for stainless steel pipes and tubes, evaluating their commercial viability.
• Conduct research on emerging export markets with significant growth potential to aid sales expansion initiatives.
• Investigate alternative raw material suppliers to achieve cost and quality benefits.
• Pursue company pre-qualification, product approvals, and vendor registrations with major end-users and industry bodies.

Qualifications and Skills

• Bachelor’s degree, preferably in Engineering.
• Minimum five years’ professional experience in a related field.
• Advanced proficiency in English language communication.
• Knowledge of Saudi Arabian import/export regulations and logistics protocols.
• Experience using Oracle ERP, MES, or comparable enterprise platforms.
• High competency with CRM software and Microsoft Office applications including Excel and PowerPoint.
• Strong analytical capabilities, effective communication, and adept reporting skills.
• Familiarity with Environmental and Quality Management Systems of the company.
• Understanding of company policies, sales procedures, and technical standards for stainless steel pipes and tubes.
• Adherence to safety guidelines within the company environment.