Sales Development Representative

About Bottomline

Bottomline is a global frontrunner in business payments and cash management with over 35 years of expertise, facilitating more than $16 trillion in payments annually. We are passionate about revolutionizing the way businesses handle payments by leveraging cutting-edge AI-driven fraud detection and intelligent banking engagement systems.

Our culture emphasizes collaboration and ownership, encouraging teams to innovate and exceed customer expectations. We pride ourselves on a high-energy, ambitious, and cohesive environment where each member’s contributions are valued.

Your Role as a Sales Development Representative

In this role, you will be instrumental in driving our revenue pipeline by identifying, nurturing, qualifying, and advancing business opportunities alongside our marketing and sales teams. You will engage with prospects using multiple communication channels and help transition qualified leads to sales.

Key Responsibilities

• Utilize phone, email, video, and social networks to follow up on inbound interests until they qualify for sales engagement.
• Assess prospects’ pain points and needs to effectively gauge their level of interest.
• Gain a thorough knowledge of our value propositions, products, and solutions to communicate these effectively to potential clients.
• Interact with multiple organizational levels, including senior leadership, to build credibility and relationships.
• Schedule meetings between prospects/current customers and sales teams, ensuring seamless handover with pertinent information.
• Regularly achieve or exceed monthly targets for scheduled sales meetings (Marketing Qualified Leads).
• Work in a hybrid setting based at our Theale office three days per week.
• Maintain high-quality standards to ensure a strong conversion rate from MQLs to sales-accepted opportunities.
• Adhere to company policies and exemplify Bottomline’s core values in daily conduct.

Qualifications and Experience

• Minimum two years of experience in business development, sales development, inside sales, lead generation, or prospecting—preferably within B2B technology or banking sectors.
• Practical knowledge of diverse sales techniques including inbound lead nurturing, account-based marketing, and cold calling.
• Ability to consistently develop and maintain a robust sales pipeline moving through different buying stages.
• Familiarity with prospecting tools such as Cognism, Dun & Bradstreet, LinkedIn, Outreach.io, and Drift.
• Experience using CRM platforms, ideally Salesforce.com.
• Strong empathy and listening skills to effectively uncover prospects’ genuine needs.
• Passion for aiding customers by delivering advanced technology solutions to their business challenges.
• Capability to engage with decision-makers, influencers, and champions across various organizational hierarchies.
• High energy, sense of urgency, and ability to thrive in a fast-paced competitive sales environment.
• Excellent communication skills to build meaningful relationships and uncover opportunities with a value-centered approach.
• Ensure smooth transition to sales teams by scheduling meetings and providing detailed account briefings and documentation in Salesforce.
• Proficient written communication skills for drafting personalized email and social media messages.
• Polished phone etiquette paired with enthusiasm to make daily outbound calls.
• Adaptability, positivity, strategic and tactical thinking, and resilience in facing rejection.

Work Environment and Culture

We foster an environment that prioritizes customer satisfaction and cultivates a workplace of pride and growth. We value diversity and inclusion and support employees across all career levels.