Sales Development Representative

About the Role

Tuskr is seeking an experienced Sales Development Representative (SDR) to take charge of designing, building, optimizing, and expanding the company's outbound sales engine. This position requires the development of scalable outbound processes, enhancement of campaign performance, and enlargement of outbound capacity. The role involves close collaboration with Marketing, Product, and Leadership teams to establish a high-performing outbound function that supports Tuskr's sustained growth.

Key Responsibilities

• Set up and maintain outbound infrastructure to facilitate growth.
• Implement best practices for email deliverability and managing sender reputation.
• Create scalable protocols for mailbox oversight, sending volume, and campaign health monitoring.
• Track outbound performance proactively to identify and mitigate risks early.
• Design and refine scalable outbound sales workflows and processes.
• Develop repeatable workflows aligned with business growth objectives.
• Continuously improve messaging, sequencing, and campaign frameworks based on performance analytics.
• Identify workflow bottlenecks and introduce process enhancements.
• Establish efficient lead qualification methodologies.
• Define clear criteria for handover between the SDR and Account Executive teams.
• Ensure outbound workflows remain organized and adhere to operational standards.
• Enhance reporting systems to increase visibility across the outbound pipeline.
• Set KPIs for each stage of the outbound sales funnel.
• Analyze campaign data to uncover areas for optimization.
• Conduct structured experiments aimed at improving conversion rates.
• Make decisions founded on data insights instead of assumptions.

Experience and Qualifications

• Demonstrated success in designing and scaling outbound sales programs.
• Skilled at building repeatable outbound processes rather than just executing campaigns.
• Strong knowledge of outbound sales methodologies.
• Proven track record in planning, launching, and optimizing outbound campaigns.
• Deep expertise in prospect segmentation and Ideal Customer Profile (ICP) creation.
• Understanding of email deliverability concepts and sender reputation best practices.
• Experience defining outbound KPIs and frameworks for measuring performance.
• Excellent analytical aptitude for data-driven decision-making.
• Ability to document workflows and develop scalable operational processes.
• Capable of managing various initiatives simultaneously with structured planning.
• Strong verbal and written communication skills.

Preferred Skills and Experience

• Background in scaling outbound operations from early-stage to more mature programs.
• Experience enhancing sales operations and increasing efficiency of outbound efforts.
• Familiarity with B2B SaaS sales sectors.
• Experience collaborating closely with teams across Sales, Marketing, Product, and Customer Success.