Sales Development Representative

Role Overview

This position involves generating and qualifying leads by applying the BANT methodology, which assesses Budget, Authority, Need, and Timeline criteria. The role requires executing a systematic outbound outreach strategy across LinkedIn, WhatsApp, and phone communications. Key duties include scheduling product demonstrations and transferring qualified prospects to the closing team to maintain a robust pipeline of sales opportunities.

Key Responsibilities

• Implement a well-structured weekly outbound prospecting plan, targeting up to 83 outreach activities weekly, focused on sectors such as retail, hospitality, contracting, and recruitment.
• Adhere to a prescribed multi-channel outreach sequence.
• Assess potential clients using the BANT framework and ensure Zoho CRM records are accurate, updated daily with all necessary fields completed and pipeline progress tracked.
• Arrange product demos and efficiently relay qualified leads to the closing team, providing detailed briefings on customer needs and challenges.
• Develop and maintain comprehensive lists of target accounts and prospects utilizing LinkedIn Sales Navigator and authorized data sources.
• Engage in daily sales meetings and ensure prompt qualification and follow-up of new leads.
• Collect and report market trends, customer opinions, and typical objections weekly to Product and Marketing teams to enhance strategies.

Required Qualifications

• A Bachelor's degree in Business Administration, Marketing, Information Systems, or a related discipline.
• Applicants may be fresh graduates or have up to two years of work experience, showing keen interest in B2B SaaS and technology sales.
• Proficiency in English is essential.

Skills & Competencies

• Excellent communication skills, both written and verbal, demonstrated by confident and professional initiation of cold outreach.
• Strong discipline and target-driven attitude with the ability to consistently meet daily and weekly outreach goals.
• Quick learner capable of rapidly assimilating sales frameworks such as BANT and MEDDPICC.
• Detail-oriented with superior organizational skills for maintaining precise CRM data.
• Ability to stay resilient and adaptable, managing rejection positively and professionally.