Sales Development Representative - Middle East

About Creatio

Creatio is a rapidly expanding AI software enterprise, achieving quarterly bookings at 255% compared to the previous year, illustrating a robust demand for AI-driven CRM and workflow automation solutions. With a global presence and an extensive partner network, Creatio supports thousands of clients across over 100 countries, automating millions of workflows daily. The company is acclaimed by leading industry analysts as a Leader and Strong Performer in various Gartner and Forrester evaluations. In 2025, Creatio earned a place on Inc.'s Best Workplaces list, highlighting commitment to employee welfare and a dynamic workplace culture.

Role Overview

The Sales Development Representative position focuses on fostering growth in the Middle East region by identifying potential clients, nurturing leads, and establishing new business prospects within the AI automation and CRM domains. This role is pivotal in bolstering Creatio’s sales funnel by qualifying prospects, collaborating tightly with sales teams, and linking marketing strategies to revenue outcomes. The position is based in Riyadh, Saudi Arabia, requiring onsite presence.

Key Responsibilities

• Proactively generate and qualify leads, engaging potential customers to create interest in Creatio's offerings.
• Conduct comprehensive market research to understand competitors, target sectors, and stay abreast of CRM and AI automation trends.
• Work closely with sales and marketing teams to align strategies, enhancing lead quality and conversion rates, facilitating smooth transitions of qualified opportunities.
• Manage the sales pipeline by accurately updating CRM records, tracking lead and account information, and monitoring sales performance metrics.
• Create and execute outbound outreach campaigns via email, phone, and LinkedIn to engage prospects and build a healthy sales pipeline.
• Continuously improve outreach methodologies and implement best practices to maximize prospecting effectiveness.

Candidate Requirements

• Minimum of one year experience in a Sales Development Representative or a related sales role, preferably within B2B SaaS, CRM, or automation software sectors.
• Proven success in lead generation, achieving or surpassing KPIs, and contributing to revenue growth.
• Proficiency in CRM platforms and familiarity with prospecting tools such as Sales Navigator and Outreach.io.
• Knowledgeable about AI advancements and CRM technologies and their commercial impact.
• Willingness to work onsite in a hybrid work arrangement in Riyadh.
• Fluent in Arabic (native or fluent) with confident English communication skills at or above B2 level.

What We Offer

• Opportunities for career progression, mentorship, and continuous professional learning.
• Support for work-life balance through flexible work options and well-being initiatives.
• An environment that values achievements and encourages meaningful contributions from every team member.
• An innovative culture embracing new ideas and technologies.
• Competitive remuneration and benefits package tailored to your country and employment conditions.