Sales Development Representative (Inbound)

About HiBob

HiBob empowers growing medium-sized businesses to revolutionize their people management. Since 2015, we have experienced rapid triple-digit growth year-over-year, supporting over 4000 midsize and multinational companies with our intuitive, data-driven HR platform designed for today's global and collaborative work environment.

Our clients range from What3words to Fulham FC and VaynerMedia, relying on Bob to deliver exceptional employee experiences.

Why Join HiBob?

• Receive outstanding onboarding and sales enablement training.
• Clear advancement opportunities within business development, account executive, and broader go-to-market roles.
• Benefit from coaching provided by seasoned sales leaders dedicated to your growth.
• Access best-in-class sales tools and technologies.
• Contribute to shaping how modern companies manage their workforce.
• Experience a highly collaborative, ambitious culture that values continuous learning and personal growth.

The Role

As an Inbound Sales Development Representative, you will act as the initial contact point for organizations expressing interest in HiBob's solutions—whether through demos, downloaded content, event participation, or online inquiries. Your role involves quickly engaging prospects, understanding their challenges, qualifying opportunities, educating them about our offerings, and coordinating timely handoffs to the relevant Account Executives.

You will collaborate closely with Marketing and Sales teams to transform inbound interest into a strong pipeline while ensuring an exceptional and seamless customer experience.

Key Responsibilities

• Respond rapidly to inbound inquiries to maximize conversion rates.
• Engage prospects through consultative dialogue to comprehend business challenges and uncover meaningful opportunities.
• Create positive, personalized first impressions representing HiBob effectively.
• Convert marketing-generated demand into qualified sales opportunities.
• Manage inbound communication via phone and email promptly.
• Schedule insightful discovery meetings with the sales team.
• Communicate how HiBob’s platform can resolve client issues and answer initial questions.
• Maintain meticulous CRM records, ensuring accurate tracking of inbound leads.
• Consistently follow up and re-engage promising leads.
• Work collaboratively with Marketing and Sales to improve lead quality and processes.
• Share customer insights to enhance messaging and sales effectiveness.

Candidate Profile

We value passion and drive alongside skills, so even applicants who don’t meet every listed criterion are encouraged to apply.

• Motivated to assist businesses in solving tangible problems.
• Excellent at both verbal and written communication.
• Curious and skilled at asking insightful questions.
• Organized, proactive, and capable of managing multiple conversations simultaneously.
• Commercially aware and eager to develop a career in SaaS sales.
• Comfortable learning new technologies and explaining complicated concepts clearly.
• Collaborative team member who thrives interfacing with Sales and Marketing departments.
• Adaptable and resilient, energized by a fast-moving, growth-oriented workplace.

Preferred but not required experience:

• Background in inbound sales, lead qualification, customer support, or SDR/BDR roles.
• Previous experience in SaaS or technology sectors.
• Familiarity with Salesforce, HubSpot, or similar CRM tools.
• Experience using live chat platforms or sales engagement software.
• Basic knowledge of HR technology or HR processes.

Employee Benefits

• Temporary remote work from anywhere globally for up to two months after six months tenure.
• Hybrid work options from day one.
• Home office setup allowance between £200-300.
• Additional four company-wide days off annually (January, April, July, October).
• Two volunteering days yearly.
• Company stock options enabling employees to become shareholders.
• Health insurance cash allowance.
• Annual vision care allowance of £200.
• Travel support via cycle schemes and season ticket loans.
• Attractive employee referral program awarding $2,500 plus ambassador incentives.
• Automatic enrollment in the pension scheme from first day.
• Regular social events to foster community, local and virtual.
• Birthday off day plus a special gift.

Belonging at HiBob

We are committed to fostering an inclusive workplace where all employees can thrive. Equal opportunity employment is guaranteed regardless of neurodiversity, ethnicity, gender identity, age, disability, veteran status, or other protected characteristics. We encourage candidates to request any accommodations needed to showcase their abilities effectively.