Sales Development Representative

About BeyondTrust

BeyondTrust is a global leader in identity security, dedicated to safeguarding paths to privilege by managing the identity attack surface and neutralizing threats from both external attackers and insiders. Trusted by 20,000 customers including 75 of the Fortune 100, BeyondTrust offers a cybersecurity SaaS portfolio that drives superior customer experience and operational efficiency.

Role Overview

We are seeking a Sales Development Representative who will serve as the initial point of contact for prospects. This individual will be responsible for engaging and nurturing leads until they are deemed qualified and passed to the Sales team for active closing.

Key Responsibilities

• Establish rapport with potential clients and gradually convert cold leads into warm and engaged prospects.
• Identify new business opportunities and qualify leads for further sales engagement.
• Deliver qualified leads to the sales representatives to support revenue growth.
• Maintain accurate prospect information in Salesforce CRM.
• Enhance product expertise by participating in ongoing training sessions.
• Take part in field sales meetings when appropriate.
• Support marketing initiatives and promotional campaigns to optimize sales revenue.

Required Qualifications and Skills

• Native-level proficiency in German and fluent English communication skills.
• Strong communication abilities with internal teams and external stakeholders.
• Personable and able to build and maintain effective relationships with sales teams.
• Capable of multitasking, prioritizing responsibilities, and working efficiently.
• Excellent listening skills to accurately assess prospect needs.
• Organized with strong time management skills.
• Proficient in phone communication, prospecting, sales techniques, customer service, and interpersonal relations.
• Previous experience in a professional work environment.

Preferred Additional Skills

• Familiarity with Customer Relationship Management (CRM) software tools.
• Knowledge or experience in software or cybersecurity domains.
• Experience with cold calling and lead generation tactics.

Personal Attributes

• Adaptable and positively driven with a highly motivated attitude.
• Comfortable working independently or collaboratively within a team.
• Possesses a good sense of humor and a positive outlook.
• Energetic, passionate, and optimistic with a continuous desire for personal and professional growth.
• Up-to-date understanding of the latest trends in cybersecurity and software to remain innovative and effective.
• Inspires and motivates colleagues to perform at their best.
• Dedication to the collective success and well-being of the team.
• Exemplifies strong personal integrity, work ethic, and proactiveness.
• Welcomes and gives constructive feedback gracefully.
• Self-driven and tenacious, always taking initiative without excuses.

Company Culture and Values

BeyondTrust promotes a culture rooted in diversity and inclusion, valuing the unique perspectives that each team member brings. This inclusive environment fosters leadership, connection, and mutual respect. The company prioritizes employee well-being and development to ensure excellent customer care.