Sales Development Representative

About the Company

The company specializes in developing AI-driven SaaS solutions tailored for the U.S. dental industry. Their comprehensive platform consolidates analytics, scheduling, communications, payment processing, and marketing automation, serving thousands of dental offices to boost revenue and enhance patient care. It integrates seamlessly with top practice management systems such as Dentrix, Eaglesoft, and Open Dental. Founded in 2015 by a team including a dentist, a data strategist, and a PhD technologist, the company prioritizes mission-focused, fast-paced execution with tangible impact.

Position Overview

This opening is for a pioneering Sales Development Representative (SDR) role within a newly established team pod of 4–5 members reporting directly to the Senior SDR Manager. Based in Gurugram and operating during U.S. business hours, you will manage a specific list of dental practices, conducting high-volume outreach across multiple channels to book qualified demos for Account Executives, directly contributing to the company's growth pipeline. Advancement opportunities include promotion to Senior SDR or Account Executive roles as the team expands.

Key Responsibilities

• Make 60–80 outbound calls daily, supplemented by 40–50 emails and 10–15 social media interactions (Facebook/LinkedIn) targeting decision-makers at dental practices.
• Qualify prospects per the ideal customer profile and schedule 12–15 demos monthly, aiming for 8–10 held demos.
• Maintain ownership over a defined segment or practice-management platform book and coordinate with teammates to avoid contacting the same prospects multiple times.
• Log all calls and outreach activities promptly in HubSpot with same-day entries ensuring CRM accuracy without exceptions.
• Provide AEs with comprehensive handoff information including practice details, pain points, and qualification notes to optimize deal closure.
• Participate in daily standups and safeguard dedicated power-calling blocks during the U.S. shift.
• Refine outbound messaging and outreach sequences based on coaching and connection metrics.

Candidate Requirements

• At least two years of B2B cold-calling or SaaS SDR experience with a proven record of high-volume, phone-first outbound prospecting.
• Demonstrated success in meeting or surpassing demo-booking or pipeline-generation targets.
• Strong CRM discipline with consistent same-day logging and no gaps in outreach data.
• Availability and willingness to work full-time in Gurugram aligned with U.S. business hours (EST, CST, PST).
• Clear and confident phone presence combined with stamina to sustain high call volumes without quality decline.
• Highly coachable, with a history of rapid improvement following feedback during ramp-up periods.

Preferred Qualifications

• Familiarity with dental, healthcare, or practice management software like Dentrix, Eaglesoft, or Open Dental.
• Experience with HubSpot features including sequences, task queues, and activity documentation.
• Multi-channel outreach skills including LinkedIn Sales Navigator or Facebook prospecting.
• Exposure to early-stage or founding SDR teams where sales playbooks were still evolving.

Compensation and Benefits

• Opportunity for a founding team role with direct interaction with senior leadership and meaningful ownership of sales pipeline results.
• Competitive base salary complemented by limitless variable pay based on demos successfully held, not just booked.
• A structured onboarding experience with hands-on coaching and clear, fair quota expectations from a dedicated manager.
• Defined career progression pathways leading to Senior SDR or Account Executive titles as the sales pod grows.
• Work with a product that delivers measurable benefits to thousands of dental practices daily.