Sales Development Representative

About LegalScout

LegalScout is a specialised AI platform tailored for the legal sector in Australia and New Zealand, designed to aid small and medium law firms in achieving notable revenue growth by providing technology-driven, accessible solutions. Operating within the evolving Australian legal market, the platform streamlines operations for firms managing multiple AI tools, ensuring data security against exposure to public large language models. For a single monthly fee, firms gain access to features including contract review, legal research, document drafting, court filings, petitions, motions, and document comparison. LegalScout prioritises practical, easy-to-use tools that boost productivity and support better legal outcomes.

Role Overview

The Sales Development Representative (SDR) will be responsible for creating and qualifying new sales opportunities within SME law firms located in the Greater Sydney Area. This full-time, onsite position involves prospecting through phone calls, emails, and social media channels, arranging product demonstrations, and maintaining a pipeline of qualified leads for the sales team. The SDR will engage legal professionals to understand their workflow needs, present the benefits and features of LegalScout’s AI platform, and articulate how it enhances efficiency, security, and revenue growth.

Key Responsibilities

• Manage and update CRM records accurately.
• Follow up on inbound sales inquiries promptly.
• Collaborate with marketing on campaign initiatives.
• Provide insights and feedback on market trends and customer requirements.
• Work closely with sales and other internal teams to refine messaging and improve conversion rates.
• Meet targets related to customer acquisition and lead qualification.

Qualifications and Requirements

• Proven experience in outbound prospecting, lead qualification, and pipeline management, ideally within B2B SaaS or professional services sectors.
• Excellent communication, negotiation, and relationship management abilities, with confidence in engaging legal and business stakeholders.
• Proficient in using CRM and sales enablement software to monitor activities and analyse data for strategic decisions.
• Knowledge of or strong interest in the legal industry and AI technologies, with the capability to comprehend and explain complex technical concepts.
• Self-driven, well-organized, and comfortable in a dynamic environment with set activity and performance goals.
• Ability to work onsite in the Greater Sydney Area and effectively collaborate within cross-functional teams.
• Prior experience as an SDR or in inside sales, familiarity with the ANZ legal market, and tertiary education in business, law, or related fields are considered advantageous.