Sales Development Representative

About SmartBear

SmartBear ensures application integrity for modern technology environments by delivering continuous, measurable assurance that software functions exactly as intended, with governance capabilities designed to operate at AI speed and scale. The company provides robust solutions in test automation, API lifecycle management, and observability. Integrated seamlessly across the software development lifecycle (SDLC), SmartBear elevates standards of quality for application delivery teams.

Trusted by over 32,000 organizations, including 75% of the largest financial institutions and top companies like Adobe, JetBlue, and Microsoft, SmartBear's open-source tools are widely used, boasting over 100 million monthly downloads and more than 30,000 GitHub stars from the developer community. Its reputable brands include Swagger, TestComplete, Reflect, QMetry, and Zephyr, all focused on advancing technology-driven progress globally.

Role Overview

This position presents an excellent opportunity for individuals aspiring to accelerate their careers in sales within a forward-thinking technology company. The role involves collaboration with Account Executives and Sales Managers to strategize targeted outreach and gain comprehensive exposure to the full sales cycle.

You'll leverage a comprehensive suite of tools such as Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, 6sense, Drift, and AppAnnie to drive your efforts.

Responsibilities

• Qualify both inbound and outbound leads through multiple communication channels including phone, email, LinkedIn, and chat.
• Perform a high volume of outreach activities daily (ranging between 60 to 100).
• Implement marketing campaigns designed to generate sales opportunities.
• Collaborate closely with your team, leadership, and Account Executives to shape targeted outbound campaigns.
• Engage in regular training and development sessions to enhance product knowledge and sales capabilities.

Candidate Profile

• Possess 1-2 years of experience in a customer-facing role.
• Exhibit excellent communication skills.
• Maintain high coachability with a strong eagerness to learn and improve.
• Demonstrate a passionate drive to advance within a sales career track.
• Be located in or near Galway, Ireland.

Why Join SmartBear?

• Opportunities for career growth at every level within the company.
• Investment in employee success alongside engaging workspaces designed for collaboration and enjoyment.
• Recognition programs including encouragement to take birthdays off to celebrate.
• A supportive People and Culture organization that values the whole individual.
• Commitment to diversity and inclusion, recognizing that varied experiences and perspectives foster better outcomes.

Additional Information

• SmartBear strives to make technological environments more efficient and dependable worldwide.
• The company maintains a strong commitment to ethical practices and corporate social responsibility, contributing positively to the communities it operates in.
• Headquarters are in Somerville, MA, with international offices including Galway, Ireland, Bath, UK, Wroclaw, Poland, and Bangalore, India.
• SmartBear has earned multiple prestigious awards such as the B2B Innovators Award, Content Marketing Association honors, IntellyX Digital Innovator recognition, and BuiltIn's Best Places to Work.
• The company is an equal opportunity employer, promoting inclusion and success without regard to legally protected characteristics.