Sales Coordinator

Position Overview

The Sales Coordinator role supports various sales and marketing functions by performing general office tasks, preparing sales documentation such as proposals and contracts, and promoting brand awareness both internally and externally. The position involves gathering materials, assembling informational packages, and applying sales techniques to boost revenue while maintaining customer loyalty to the Marriott brand. Coordination duties include managing data entry and verification linked to commissions, leads, and software systems used in the sales process. The Coordinator also serves as the primary contact for clients, responding to inquiries via phone and email regarding facility operations, rates, promotions, and events.

Key Responsibilities

• Carry out administrative tasks including filing, typing, sending emails, faxing, and copying to support sales and marketing teams.
• Prepare essential sales documents throughout the sales lifecycle such as proposals, contracts, and banquet event orders.
• Promote Marriott's brand image internally across teams and externally to clients and customers.
• Collect and organize brochures, promotional materials, and other relevant information for sales initiatives.
• Use effective sales methods aimed at revenue maximization while maintaining existing guest loyalty.
• Handle data entry tasks for commissions, leads, and third-party information using sales-related software.
• Respond promptly and professionally to guest questions about property facilities, rates, packages, entertainment, and special events.
• Act as the main communication liaison for clients, addressing their questions and requests via telephone and email.

Additional Duties and Company Policies

• Adhere strictly to company policies and procedures, maintain professional attire and appearance standards.
• Safeguard proprietary information and company assets with confidentiality and care.
• Welcome guests warmly in line with company hospitality standards, anticipating their needs and expressing genuine appreciation.
• Communicate clearly and professionally, ensuring accuracy when preparing and reviewing written documents and handling telephonic interactions.
• Develop positive working relationships with colleagues, support team success, and respond appropriately to workplace concerns.
• Comply with quality assurance standards and audit requirements.
• Physically handle objects weighing up to 10 pounds without assistance as part of daily tasks.
• Perform other reasonable duties as assigned by supervisors.

Qualifications

• Minimum education level: High school diploma or equivalent (G.E.D.).
• At least one year of relevant work experience in a related role.
• No supervisory experience required.
• Licenses or certifications are not required.

Company Commitment and Culture

Marriott International is committed to equal opportunity employment, embracing diversity and promoting an inclusive environment where associates' unique backgrounds are valued. The company prohibits discrimination on any protected basis. JW Marriott, a luxury brand within Marriott International, fosters a supportive workplace focused on professional development, camaraderie, and holistic well-being. Associates are encouraged to pursue their passions and deliver exceptional hospitality, continuing the legacy of the brand's founder.