Sales Consultant

Position Overview

The role of Sales Consultant is centered on engaging with visitors at car showrooms, assisting them in selecting new vehicles while providing comprehensive information about product features, financing options, and warranties.

Key Responsibilities

• Consistently achieve and uphold monthly and yearly sales goals.
• Welcome and attend to potential buyers, conforming strictly to company standards related to conduct, dress, workspace cleanliness, and punctuality, representing the company and its products positively.
• Utilize the Sales Kit throughout sales activities to maintain consistent and approved presentation standards.
• Identify customer requirements for vehicle selection and recommend suitable models, highlighting the associated benefits.
• Protect confidentiality in all company operations according to policy guidelines.
• Maintain a positive, supportive, and engaging attitude during the sales journey.

Sales Process Duties

• Verify vehicle availability through system checks.
• Understand and explain diverse financing schemes, calculations, and documentation to customers.
• Assist clients in selecting optimal financing alternatives.
• Track and follow up on financing approvals.
• Process orders in alignment with established sales protocols.
• Maintain customer engagement post-sale through approved communication schedules.

Post-Sale Responsibilities

• Carry out structured vehicle scheduling and delivery procedures.
• Make follow-up calls three days post-delivery to ensure buyer satisfaction, remind of first service schedules, and notify about potential survey contacts.
• Request referrals to potential new clients.

Minimum Qualifications and Skills

• Bachelor’s degree or equivalent university qualification.
• At least two years of direct sales experience in the field.
• Strong verbal and written communication capabilities.
• Proficient computer literacy.
• Exceptional interpersonal skills to build customer relationships.