- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 6 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About POP MART
Established in 2010, POP MART (09992.HK) is a globally recognized leader in the trend culture and entertainment sector. The company focuses on intellectual property (IP) creation and operation, fostering a robust platform that supports global creators while delivering innovative products, services, and immersive entertainment experiences to customers worldwide.
POP MART promotes emerging artists and designers globally, developing popular character IPs like MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. Through art toys and related merchandise based on these IPs, POP MART continues to set trends in consumer culture. By mid-2025, the company operates more than 550 physical stores alongside over 2,500 robotic retail outlets in over 90 countries via multiple international e-commerce platforms.
Key Responsibilities
- Meet sales targets by employing effective sales methods and strategies.
- Deliver exceptional customer service, including tailored product suggestions and timely issue resolution.
- Guide and support junior staff by sharing product insights and successful sales techniques.
- Build and maintain strong relationships with customers to promote loyalty and repeat visits.
- Keep updated knowledge of all store items, including new arrivals and promotions.
- Recognize customer needs to provide personalized shopping advice that improves their experience.
- Stay aware of industry movements and competitor actions to better satisfy customer demands.
- Support daily store functions such as opening and closing procedures, cash management, and inventory control.
Candidate Requirements
- Previous experience in retail brand sales is advantageous.
- Exhibit responsibility, patience with customers, and the capability to manage pressures in a demanding environment.
- Maintain a positive, energetic attitude with strong communication and interpersonal abilities.
- Demonstrate willingness to adhere to company policies, take ownership of tasks, and grow within the organization.
Equal Opportunity & Ethical Policies
POP MART values fair pay practices and refrains from requesting applicants’ past or current salary information. The company is an Equal Opportunity Employer, committed to non-discrimination on the basis of race, color, creed, religion, sex, nationality, veteran status, disability, age, citizenship, marital or domestic partnership status, sexual orientation, gender identity or expression, and any other protected status according to applicable laws.