Sales Associate

Role Overview

The Office of the Massachusetts State Treasurer and Receiver General is looking for a proactive and client-focused Sales Associate to assist in advancing sales efforts, fostering lasting client relationships, and aiding in the expansion of business operations. The position requires active engagement with customers to comprehend their needs, offer appropriate product or service recommendations, and support the sales cycle effectively.

Key Responsibilities

• Address customer inquiries promptly and professionally.
• Provide detailed and accurate product information to prospective clients.
• Assist with sales presentations delivering clear and persuasive messages.
• Maintain meticulous records of customer interactions and data.
• Follow up on sales opportunities and leads to maximize conversion.
• Contribute to marketing initiatives and promotional activities.
• Collaborate effectively with sales, marketing, and customer service departments to ensure a cohesive and professional customer experience.
• Monitor and interpret customer feedback to identify business growth possibilities.
• Organize and manage sales information systematically.
• Assist in preparing performance reports and participate in business development tasks.

Candidate Qualifications

• Possess a bachelor's degree or equivalent in Business, Marketing, Communications, Management, or a related discipline.
• Exhibit excellent communication skills and the ability to engage well with customers.
• Capable of discerning customer requirements and conveying information clearly and professionally.
• Highly organized with great attention to detail.
• Able to juggle multiple customer interactions and priority tasks with efficiency.
• Comfortable utilizing CRM software, Microsoft Office suite, and other digital business platforms.
• Demonstrate strong problem-solving and negotiation skills.
• Maintain a positive, proactive, and customer-centric attitude.
• Work well collaboratively across various teams, sustaining professional relationships.
• Have sound commercial insight focused on meeting both business and customer goals.