- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About POP MART
POP MART, established in 2010, is a prominent global leader in the trend culture and entertainment sector. Focused on intellectual property (IP), the company has developed a diverse platform for creative development and IP management, supporting creators worldwide while offering engaging products, services, and immersive entertainment to its customers. Its notable IPs include MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. The company operates over 550 physical outlets and more than 2,500 Robo Shops globally as of mid-2025 and connects with audiences in over 90 countries through varied cross-border e-commerce channels.
Job Responsibilities
- Drive team sales targets by implementing effective sales methods and strategies.
- Deliver excellent customer service by providing customized product advice and addressing questions or issues promptly.
- Guide and assist less experienced team members through sharing product insights and successful sales approaches.
- Build lasting customer relationships to encourage loyalty and repeat purchases.
- Keep abreast of all store merchandise, including new stock and promotions.
- Recognize customer requirements and offer personalized shopping assistance to improve their experience.
- Monitor industry developments and competitors to align with customer expectations.
- Support everyday store functions such as opening and closing tasks, cash management, and stock control.
Job Requirements
- Experience in retail brand sales is advantageous.
- Exhibits responsibility, patience in customer interactions, and resilience in demanding environments.
- Acts with enthusiasm and a friendly attitude, coupled with strong communication and interpersonal skills.
- Committed to following company directives, taking ownership, and growing with the organization.
Additional Information
POP MART is dedicated to pay equity and does not request information on previous or current salary from candidates. It is an Equal Opportunity Employer, ensuring no discrimination based on race, color, creed, religion, gender, national origin, veteran status, disability, age, citizenship, marital or civil partnership status, sexual orientation, gender identity or expression, or any legally protected characteristic.
Industry
Entertainment