Revenue Operations Analyst II

About Affirm and Team

Affirm is transforming credit to be more transparent and consumer-friendly by offering a buy now, pay later option without hidden fees or compounding interest.

The Revenue Operations group is central to Affirm's revenue function, employing a data-driven, strategic approach that combines systems, processes, analytics, and go-to-market alignment.

Role Overview

The Revenue Operations Analyst II plays a crucial role partnering with Marketing, Business Development, and early Sales teams to ensure the top of the revenue funnel is clean, predictable, and scalable. This includes designing and improving processes, automations, and tools that manage how leads, contacts, and accounts enter the revenue funnel, facilitating effective execution downstream. The role requires a balance of tactical execution and strategic thinking regarding lifecycle design, routing rules, and scalable coverage models.

Key Responsibilities

• Create and refine merchant lifecycle procedures from initial marketing contact through account readiness and sales handoff, prioritizing automation, data accuracy, and thorough documentation.
• Develop and maintain lead routing rules, automation triggers, and dependencies that control lead and account flow at funnel entry, collaborating with Business Systems for deployment.
• Lead cross-departmental projects coordinating with Sales, Marketing, Partnerships, Legal, Product, Revenue Ops, and Analytics teams.
• Support marketing attribution tracking and analyze funnel conversion metrics for Marketing, Business Development, and early sales stages to generate actionable insights.
• Manage workflow automations such as Slack alerts and cross-platform process triggers to enhance response times and reduce manual effort.
• Work closely with Business Systems to enhance Salesforce and related GTM tools for effective lead and account management; establish procedures to safeguard data quality at funnel entry.
• Collaborate with Revenue Enablement to train and support revenue teams on modifications to funnel processes and tools.

Candidate Requirements

• Bachelor's degree or equivalent 4-year educational qualification.
• Over 2 years' experience in revenue, sales, or marketing operations.
• Proficiency in Salesforce; administrator experience is advantageous.
• Familiarity with marketing automation platforms like Pardot or HubSpot.
• Advanced Excel or Google Sheets skills and a strong grasp of business intelligence tools.
• Experience with lead lifecycle management, lead routing technologies (e.g., RingLead, LeanData), data enrichment solutions (e.g., Clay, Zoominfo), or lead scoring methods preferred.
• Proven skill in managing key stakeholder relationships and fostering alignment in dynamic environments.
• Background in data analysis, reporting, and funnel performance evaluation.
• Exceptional organizational skills, growth mindset, and emphasis on documenting and standardizing repeatable processes.

Compensation and Benefits

Pay Grade: H; Equity Grade: 3.

Base salary typically starts at the lower end of the salary range, with compensation influenced by geographic location, experience, and skills.

Annual base pay ranges from $77,000 to $127,000.

Total compensation may include equity awards, monthly wellness and technology stipends, and comprehensive benefits such as fully subsidized medical, dental, and vision coverage for employees and their dependents.

Work Setup

Affirm operates as a remote-first company, allowing most employees to work nearly anywhere within their country of employment. Office presence may be occasionally required for proximal roles. Some positions remain office-based due to job demands.

Additional Benefits

• Complete healthcare premium coverage for employees and families.
• Various flexible spending stipends covering technology, food, lifestyle, and family-building expenses.
• Generous vacation and holiday policies designed for work-life balance.
• Employee stock purchase plans offering shares at discounted rates.

Equal Opportunity and Hiring Policy

Affirm values inclusivity and provides accommodations for candidates with disabilities during the hiring process.

For specified U.S. locations, applicants with arrest or conviction records are considered without bias, adhering to local fair chance hiring regulations.

Applicants provide consent for the processing of their personal information in line with Affirm's Global Candidate Privacy Notice upon submission.