Retail Store Manager - Nenagh

Role Overview

As a Retail Store Manager at eir in Nenagh, you will be the face of the company, leading a motivated team to ensure excellent customer satisfaction and sales growth. Your role involves managing daily store operations, delivering personalized broadband and mobile solutions to customers, and playing a key part in driving revenue and enhancing eir’s market position. Along with a competitive base salary, you will benefit from a lucrative commission scheme.

Key Responsibilities

• Oversee day-to-day store management and lead the team to success.
• Set and achieve monthly sales objectives to expand business performance.
• Provide exceptional customer service by offering customized telecommunications solutions.
• Motivate staff to cultivate a high-performance culture and exceed customer expectations.
• Manage customer concerns effectively to promote loyalty and retention.
• Handle stock control, cash handling, and administrative tasks to ensure operational efficiency.
• Implement and uphold company policies and procedures for service and operational excellence.
• Keep abreast of industry trends and competitor activities to provide relevant product information.

Requirements

• Strong communication skills enabling you to clearly explain complex products and services.
• Confident customer engagement skills to build trust and offer suitable solutions.
• Keen interest in mobile technology and telecommunications, with willingness to stay updated on latest developments.
• Relevant diploma or certification is advantageous but not mandatory.
• Preferably 2 to 5 years of retail or direct customer service experience; life experience is also valued.
• Industry knowledge is helpful but not required as training will be provided.

Benefits and Perks

• Continuous professional development and training programs.
• A supportive and energetic work environment emphasizing employee growth.
• Opportunity to significantly impact prominent Irish telecommunications brand success.
• Increased earnings through staff incentives and commission.
• Employee offers and a €500 referral scheme.
• Access to wellness and employee assistance programs.
• Discounted healthcare plans and pension scheme contributions.
• 22 days of annual leave.
• Comprehensive family-friendly policies covering fertility, pregnancy loss, menopause, and more.
• Diversity and inclusion commitment.
• Paid maternity and sick leave benefits.
• Participation in tax saver tickets and bike-to-work schemes.

Additional Information

eir values building strong connections through its people and products. Joining this role offers a career growth path with leadership development and meaningful impact opportunities. The company conducts suitability checks such as reference verification and searches from publicly accessible sources. Reasonable accommodations will be made throughout recruitment to support inclusivity.