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Retail Sales Supervisor

Staples Canada

Whitby, Ontario, Canada · Full Time

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Experience
3+ yrs
Salary
—
Openings
1
Posted
4 days ago
Work mode
In office
Resume
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Job description

Job Overview

As a Retail Sales Supervisor at Staples Canada in Whitby, Ontario, you will lead store teams to deliver exceptional customer experiences, drive sales growth, and maintain operational standards. Your leadership will be pivotal in supporting associates to provide solutions-driven service and nurture lasting customer relationships.

Key Responsibilities

  • Engage and coach the team on a customer-focused selling approach to achieve high performance and sales results.
  • Maximize sales opportunities by actively assisting customers and effectively promoting flyer and promotional offers.
  • Develop a culture of continuous learning by adopting and sharing knowledge of new products, trends, and services.
  • Ensure the store operates smoothly by upholding health and safety, loss prevention practices, and brand standards.
  • Serve as a keyholder, managing the safe opening and closing of the store and overseeing administrative tasks such as payroll and timekeeping.
  • Lead training efforts to foster associate development and support ongoing learning initiatives.

Candidate Requirements

  • Minimum of 3 years retail sales experience, ideally with direct involvement in technology sales.
  • Preferred 1-2 years in a supervisory capacity with responsibility for meeting sales and service objectives.
  • Strong communication skills that motivate both customers and team members.
  • Ability to thrive in a fast-paced environment while managing priorities and multitasking effectively.

Benefits and Perks

  • Employee discounts on products
  • Comprehensive health and dental coverage
  • Retirement savings options including RRSP and DPSP plans
  • Opportunity to earn performance-based bonuses
  • Access to learning and development programs
  • Additional benefits as part of the employment package

Additional Information

Staples Canada is committed to transparency in recruitment and may use AI tools during certain phases of applicant screening, with all final hiring decisions made by humans. This vacancy is for an existing position.

We embrace diversity and inclusion within our workforce and encourage applicants from all backgrounds. Accommodations are available for candidates with disabilities or special needs upon request.

About Staples Canada Team

We are a vibrant team committed to enabling smarter work and continual learning. We seek passionate and inquisitive individuals who enjoy problem-solving and teamwork. Join us to grow professionally and make a positive impact in the communities we serve.

How they work

Communication Time Management Leadership Customer Focus
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