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Retail Optical Assistant

Vision Express

Stockport, England, United Kingdom · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
2 weeks ago
Work mode
In office
Resume
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Job description

Role Overview

Become a valued part of Vision Express, a leader in optical retail and med-tech innovation, delivering outstanding customer service in a retail eye care environment. You'll engage with premium eyewear brands such as Ray-Ban, Meta, Oakley, Prada, and Nuance while supporting eye health and style.

Key Responsibilities

  • Provide personalized, confident advice and support to customers regarding our eyewear products.
  • Learn frame adjustments, assist with fitting glasses, and perform minor repairs to ensure customer satisfaction.
  • Assist with pre-screening eye tests using cutting-edge optical technology.
  • Manage store administration and support activities to maintain efficient daily operations.

Candidate Profile

  • Friendly and assured in communicating with customers, actively recommending suitable products.
  • Genuine interest in eyewear fashion and comfort with using digital technologies.
  • A motivated team player who approaches work with a positive and can-do attitude.
  • Excellent listening and communication skills to assess and meet customer needs thoughtfully.

Benefits and Perks

  • £350 credit towards purchasing frames or designer sunglasses, with unlimited lens spending.
  • 33 days of annual leave with options to buy or sell additional days.
  • Discounts for family and friends along with complimentary eye examinations.
  • Comprehensive wellbeing programs for employees.
  • Opportunities to contribute to global vision initiatives through the OneSight Foundation.
  • Performance-based monthly bonuses ranging from £85 to £520, with uncapped earning potential for outstanding contributors.

About Vision Express

Part of the global EssilorLuxottica group, Vision Express operates over 590 stores across the UK, Ireland, and Jersey. It is renowned for investment in innovation, people, and career progression within the optical retail and med-tech sectors.

Additional Information

This is a full-time role based onsite in Stockport, England. The position offers strong career development prospects within a supportive and innovative retail environment.

How they work

Communication Teamwork & Collaboration Customer Focus Positive Attitude Digital Literacy
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