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Retail Optical Assistant

Vision Express

Rochdale, England, United Kingdom · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
1 week ago
Work mode
In office
Resume
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Job description

About the Role

Join Vision Express, a prominent part of the EssilorLuxottica group, offering premium eyewear brands such as Ray-Ban, Meta, Oakley, Prada, and Nuance. This role combines customer service with optical retail and med-tech innovation to create a meaningful experience.

Key Responsibilities

  • Provide confident and personalised advice on products and services to customers.
  • Develop skills in frame adjustments, assist with fittings, and perform minor repairs.
  • Assist with pre-screening eye tests using advanced optical technology.
  • Maintain smooth store operations by managing administrative and support duties.

Benefits and Rewards

  • Receive £350 credit towards purchasing frames or designer sunglasses, with unlimited spend on lenses.
  • Enjoy 33 days of holiday annually, including options to buy or sell additional days.
  • Access family and friends discounts along with complimentary eye tests.
  • Benefit from employee wellbeing programs.
  • Contribute to global vision initiatives through involvement with the OneSight Foundation.
  • Opportunity to earn monthly bonuses ranging from £85 to £520 based on performance, with no upper limit for high achievers.

Ideal Candidate Profile

  • Comfortable engaging customers and recommending suitable products confidently.
  • Passionate about eyewear style and adept at using digital tools.
  • Positive team player with a proactive, can-do attitude.
  • Excellent communication skills, attentive listener understanding customer requirements.

About Vision Express

Operating over 590 stores across the UK, Ireland, and Jersey, Vision Express stands as a leading retailer in optical products and a med-tech innovator. Supported by EssilorLuxottica, the company is committed to innovation, employee growth, and career advancement opportunities.

How they work

Communication Teamwork & Collaboration Customer Focus Positive Attitude
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