Retail Assistant Store Manager - Cairns Central

About Spendless Shoes

For over 30 years, Spendless Shoes has been a top choice for millions of Australians seeking quality footwear. With more than 200 stores nationwide and over 1,000 team members, our extensive range caters to every family member's style needs. Known as 'The World's Friendliest Shoe People,' we pride ourselves on delivering excellent customer experiences.

Role Overview

As a Retail Assistant Store Manager, your core mission will be to create a welcoming and friendly shopping environment where customer service standards exceed expectations. Every interaction offers an opportunity to impress and make the customer's visit memorable.

Key Responsibilities

• Embark on each workday embodying the Spendless values.
• Implement the 4C's of Customer Care consistently.
• Meet and strive to exceed assigned sales targets.
• Ensure compliance with company merchandising guidelines.
• Manage stock rotation and visual presentation of products.
• Conduct administrative duties and enforce company policies.
• Work collaboratively with the team, upholding Spendless core values.

Candidate Profile

• Previous retail, hospitality, or customer service experience is desirable.
• Supervisory experience preferred but not mandatory.
• Skillfulness in cash handling and EFTPOS transactions.
• Practical knowledge of stock management, replenishment, and merchandising.
• Basic understanding of sales budgets and key performance indicators is advantageous.
• Strong dedication to customer service excellence.
• A positive attitude towards working in a fast-paced, challenging environment.
• Self-motivated with a drive to succeed.
• Excellent communication abilities.
• Confident, approachable personality.
• A passion for fashionable footwear.

Benefits and Incentives

• Opportunity for nationwide career advancement.
• Incentive program offering up to $7,000 in bonuses.
• Development of new skills.
• A complimentary pair of shoes upon commencement.
• Employee discount of 50% on products.
• Participation in employee referral programs.

Work Schedule

Workdays run from Sunday through Thursday, providing a consistent roster.

Inclusive Environment and Application Notes

Spendless embraces diversity and inclusion within its workplace culture. Candidates who are enthusiastic, driven, and eager to develop are encouraged to apply, even if they do not meet every single requirement. Confidentiality is guaranteed throughout the application process.