Retail Assistant - Availability

About Woolworths Supermarkets New Zealand

Woolworths Supermarkets New Zealand operates over 185 stores with a team exceeding 20,000 members across Aotearoa. Their mission is to improve the daily lives of Kiwis through committed service. The workplace culture is friendly, energetic, and encourages innovative thinking and mutual respect. Employees enjoy collaboration, support, and opportunities to grow while serving millions of customers every week.

Key Responsibilities

• Deliver exceptional customer service by actively engaging with shoppers and promptly addressing their needs and any complaints.
• Maintain inventory accuracy through stock verification, stocktakes, and precise price checks.
• Efficiently handle deliveries and contribute to maintaining a clean, well-organized store environment.
• Work closely with team members to ensure smooth daily operations and achieve store goals.
• Adhere to safety standards and company policies by reporting hazards and following compliance guidelines.

Candidate Requirements

• A strong focus on customer satisfaction through personalized support and loyalty-building.
• Excellent communication and interpersonal abilities for effective teamwork and customer interaction.
• Commitment to uphold company values, ethics, and professional conduct.
• Attention to detail coupled with a proactive approach to identifying and reporting issues to management.

Working Hours (Roster Option 1)

• Monday: 6:00 AM to 10:00 AM
• Wednesday: 8:00 AM to 12:00 PM
• Thursday: 12:30 PM to 4:30 PM
• Friday: 6:00 AM to 10:00 AM
• Saturday: 9:00 AM to 5:00 PM

Benefits and Perks

• Employee discounts across Woolworths Group brands and a rewards program recognizing dedicated work.
• Access to Sonder, offering free confidential 24/7 support for financial, medical, psychological, and physical wellbeing for team members and their families.
• Career growth opportunities within a global business spanning multiple disciplines and networks.

Inclusion and Diversity

Woolworths Group values diversity, equity, inclusion, and belonging as essential to fulfilling their purpose. They strive to foster an inclusive environment where all employees feel they belong and can perform at their best. The company encourages applicants of all backgrounds and offers accommodations during hiring as needed.