Online Assistant
Wellington, Wellington Region, New Zealand · Temporary
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Resume
- Required to apply
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Job description
About Woolworths Supermarkets New Zealand
Woolworths Supermarkets New Zealand operates over 185 stores and employs more than 20,000 team members across Aotearoa. Their mission is to improve the lives of New Zealanders every day with a friendly, down-to-earth, and energetic culture that values innovation, respect, and collaboration.
Role Overview
The Online Assistant position involves accurately and efficiently picking and packing orders for online customers while ensuring safety. The role requires communication across departments about stock issues and substitutions while maintaining a positive health and safety mindset.
Key Responsibilities
- Accurately pick and pack customer orders safely and efficiently.
- Liaise with other teams regarding stock availability, substitutions, and responding to online customer queries.
- Promote a positive health and safety environment for yourself and colleagues.
Candidate Profile
- Strong understanding of customer service principles.
- Capability to make customer-focused decisions in line with company processes and systems.
- Effective communication skills and ability to collaborate within a team.
- Willingness to remain on your feet throughout your shifts.
- Friendly and welcoming disposition at all times.
Benefits
- Everyday Rewards card offering grocery discounts, bonus points, and savings on online delivery.
- Access to discounts on banking and insurance products (health, life, etc.).
- Opportunities for career advancement locally and globally within the Woolworths Group.
About Woolworths Group
The Woolworths Group comprises over 200,000 individuals united by a purpose to create better experiences for a better tomorrow. The company fosters a culture of care, flexibility, and innovation, supporting career growth and impact.
Diversity and Inclusion
Woolworths Group is committed to diversity, equity, inclusion, and belonging, believing these are essential for innovation and realizing their purpose. They strive to create an inclusive environment where all employees feel valued and can achieve their potential. Candidates are encouraged to disclose any needs for hiring process accommodations.