Fresh Service Manager

Role Overview

As a Fresh Service Manager at Woolworths Supermarkets based in Stony Creek, NSW, you will lead your department to deliver consistently high standards of quality, hygiene, and product availability throughout the day. This leadership role is supported by the Store Leadership Pathway program designed to enhance your skills and further your career in store management or develop specialized expertise within your department.

Key Responsibilities

• Create an engaging, inclusive team atmosphere that encourages authenticity while ensuring an exceptional shopping experience for customers.
• Lead daily department operations, coordinating with the store leadership team to maintain smooth functions and a positive work environment.
• Ensure customer delight by visibly practicing the Everyday ACTs: Acknowledge, Care, and Thank.
• Prioritize the safety of both team members and customers by enforcing proper adherence to store safety protocols.
• Collaborate across teams to achieve effective results and foster continual knowledge growth.
• Monitor and guide team performance to uphold department standards and objectives.

Candidate Profile

• Strong passion and capability for team leadership with an eagerness to support daily operations.
• Ability to role model excellent customer service behaviors and build team engagement.
• Self-awareness regarding leadership style coupled with a desire to develop future leadership capabilities.
• Enthusiasm for collaboration and working effectively across different store functions.
• A curious and growth-oriented mindset aimed at skill development for career advancement.

Work Schedule

The role operates on a roster from 6:00 AM to 9:00 PM, Monday through Sunday.

Benefits and Perks

• Access to the Store Leadership Pathway offering foundational leadership skills through hands-on learning and exposure.
• Flexible working arrangements aimed at supporting personal life and work balance, tailored to individual needs.
• 24/7 support via the Sonder App available for you and your family.
• Paid parental leave for primary caregivers, complemented by access to family-work balance resources like Grace Papers.
• A progressive and competitive leave policy providing ample time for personal priorities.
• Additional team benefits and perks associated with leading brands under the Woolworths Group.

About Woolworths Group

We are part of a large, diverse team of over 200,000 employees united by the purpose of creating better experiences for a brighter tomorrow. Our culture encourages innovation, bravery, and care, offering flexible work options and career growth opportunities. Diversity, equity, inclusion, and belonging are central to our values, enriching our business and community impact. We welcome applicants from all backgrounds and are committed to providing accommodations during the hiring process.