Restaurant Supervisor - UK

Overview

Join Zizzi Restaurants, a vibrant Italian dining brand since 1999, known for fresh pasta, lively pizza, and memorable experiences. As a Supervisor or Shift Leader, you become a critical part of the management team, driving excellent standards and hands-on leadership.

Key Responsibilities

• Manage entire restaurant operations during quieter periods ensuring smooth and safe running.
• Take charge of essential areas like the Bar, Food Pass, or Floor during busy peak periods to maintain seamless service.
• Address guest concerns promptly and effectively to enhance their experience.
• Inspire, motivate, and mentor Front of House staff to develop their skills and deliver exceptional hospitality.
• Maintain high standards in dish presentation, cleanliness, and overall restaurant ambiance to create memorable occasions.
• Ensure a safe, clean, and welcoming environment for both guests and team members.

Benefits

• Competitive pay at £12.92 per hour plus Tronc and other benefits.
• Flexible working hours backed by a guaranteed minimum-hour contract for stability.
• Fast-track development opportunities towards Assistant Manager roles with support and training.
• Access to earned wages anytime through Stream.
• Complimentary meals while on shift and 50% discount when off-shift.
• Access to 24/7 Virtual GP service and Employee Assistance Program.
• Attractive discounts on travel, cinema, and major brands.

Candidate Profile

• Background in fast-paced environments like retail, hospitality, or leisure, eager to embrace leadership duties.
• Confident communicator and hands-on leader with a high-energy approach and lead-by-example mindset.
• Organized thinker capable of managing floor sections but adaptable and quick in dynamic situations.
• Reliable, supportive, and ready to lead teams during peak hours including evenings and weekends.

Company Culture

Zizzi welcomes authentic personalities, celebrating individuality with openness to bold expressions, humor, and unique traits. Recognized as a Times Top 500 Employer and featured in the FT UK's Best Employers 2026 Special Report for excellent working conditions, compensation, growth prospects, and reputation.