Hafawah Hotels & Resort

Restaurant Supervisor

Hafawah Hotels & Resort

Al Madinah Al Munawwarah, Al Madinah, Saudi Arabia · Full Time

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Experience
2+ yrs
Salary
—
Openings
1
Posted
2 days ago
Work mode
In office
Resume
Required to apply

Where you'll work

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Job description

Key Responsibilities

  • Oversee the day-to-day operations of the restaurant and coordinate team activities effectively.
  • Maintain superior standards of service to ensure excellent customer satisfaction.
  • Uphold strict hygiene, safety, and quality protocols throughout the premises.
  • Delegate duties and supervise employee performance and scheduling.
  • Address and manage customer feedback and complaints with professionalism.
  • Collaborate with management to track inventory and meet operational needs.

Requirements

  • At least two years of experience working within the restaurant sector.
  • Prior exposure to supervisory or leadership roles in restaurant environments.
  • Excellent communication skills coupled with strong capability in team leadership.
  • Competency in managing pressure situations and resolving issues efficiently.
  • Demonstrate professionalism, dependability, and outstanding customer service orientation.
  • Familiarity with restaurant POS and operational software is advantageous.

How they work

Communication Teamwork & Collaboration Problem Solving Leadership Organisation Work Ethic Customer Focus Conflict Resolution
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