Restaurant Manager

About the Role

Medha Resort in Raghunathganj, Murshidabad seeks a seasoned Restaurant Manager to oversee and direct all daily restaurant activities. This position demands strong leadership to supervise staff, uphold excellent service standards, maintain cost controls, and ensure exceptional guest experiences.

Primary Duties

• Oversee full daily restaurant operations efficiently.
• Manage teams including waitstaff, kitchen staff, housekeeping, and support personnel.
• Create work schedules and ensure punctuality and discipline among employees.
• Collaborate closely with kitchen staff to ensure timely meal preparation and smooth service flow.
• Maintain high standards in food quality, presentation, portion sizes, and guest services.
• Address and resolve customer complaints promptly and professionally.
• Ensure cleanliness and organization of dining spaces, kitchen, and service stations.
• Track inventory of ingredients, beverages, cleaning supplies, and other essentials.
• Supervise purchasing activities and manage inventory controls effectively.
• Implement strategies to minimize food wastage, theft, and unnecessary costs.
• Monitor financial transactions including sales, billing, and cash/UPI handling with basic accounting oversight.
• Guarantee accurate billing and closing procedures at day-end.
• Train staff in hygiene, grooming, detailed menu knowledge, order handling, and customer engagement.
• Maintain compliance with food safety regulations, kitchen sanitation, and overall restaurant cleanliness.
• Ensure menu items availability and coordinate stock and preparation with the kitchen team.
• Manage peak-hour operations to assure timely order delivery.
• Support marketing efforts, including promotions, special events, group bookings, and functions.
• Compile daily reports covering sales, inventory, attendance, customer feedback, and operational concerns.

Menu Expertise

The candidate should be proficient in overseeing dishes such as starters, pakoras, rolls, wraps, biryanis, quick bites, Chinese cuisine, tea, coffee, mocktails, refreshments, and ice creams offered at Medha Resort.

Candidate Profile

• Experience in restaurant management or related roles such as Assistant Restaurant Manager, F&B Supervisor, Captain, or Senior Steward in hospitality settings.
• Strong leadership and communication capabilities.
• Comprehensive knowledge of restaurant operations including staff supervision, guest relationship management, inventory control, billing, food costing, and maintaining hygiene standards.
• Basic proficiency with computer systems and POS devices is advantageous.

Preferred Attributes

The ideal candidate is disciplined, presentable, customer-oriented, and capable of independently managing all restaurant operations throughout the full shift while working cooperatively with resort management.

Additional Information

• Work Location: Medha Resort, Raghunathganj, Murshidabad
• Interview Venue: Dunlop, Kolkata Office
• Working Hours: 12:00 PM to 12:00 AM
• Food and Accommodation: Provided by employer
• Employment Type: Full-time
• Contact for HR Inquiries: 90385 86827