Relocation Coordinator

Position Overview

The Relocation Coordinator acts as the dedicated HR liaison for designated client accounts, responsible for initiating, activating, and overseeing all authorized relocation programs and services for employees under their management, with a focus on moves within the APAC region.

Key Responsibilities

• Implement and manage a range of relocation services including immigration support, home finding, country orientation, school search, cross-cultural awareness, household goods relocation, and disconnection services.
• Appoint and oversee service providers such as relocation consultants, real estate agents, and other vendors involved in the delivery of relocation services.
• Offer administrative assistance directly to assignees for relocation tasks not handled by external consultants or vendors, such as arranging temporary accommodations, coordinating household goods transport, reviewing tenancy leases, and managing tenancy maintenance requests.
• Ensure timely and efficient service delivery in line with company policies and quality standards.
• Maintain accurate client records and database entries, regularly updating data related to client activities and status.
• Generate and provide updates and reports according to account-specific reporting formats.
• Promptly review and verify invoices for billing accuracy.
• Assist in updating resource materials utilized by Field Consultants and Account Managers.
• Adapt to additional duties and responsibilities as required to meet evolving organizational and client needs.