Relationship Officer

Job Overview

The role centers on meeting personal sales targets by sourcing, servicing, and logging home loan business applications effectively. The primary focus is on acquiring new clients interested in Affordable Housing Loans.

Key Responsibilities

• Develop and maintain a builder network to facilitate smooth processing of files through APS clearance.
• Regularly assess and map the assigned areas or geography in collaboration with supervisors to identify fresh business sources.
• Oversee and nurture relationships with all assigned and newly identified sources within the designated territory.
• Ensure diligent maintenance of sales and activity reports following the defined formats.
• Evaluate and recommend the need to appoint channel partners to broaden business reach.
• Elevate customer satisfaction by building and sustaining strong client relationships throughout the loan process.
• Manage the thorough submission of application forms, supporting documents, and necessary information to progress home loan applications.

Additional Information

The position requires consistent engagement with the local market to drive loan acquisitions and maintain effective communication channels between customers, builders, and internal teams.