- Experience
- 2+ yrs
- Salary
- INR 20,000 – INR 33,500 / month
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- In office
- Education
- Bachelor's Degree
- Eligibility
- Any graduate with at least 2 years’ experience in sales and service is eligible to apply. Preference given to those with stable employment history.
- Resume
- Required to apply
Where you'll work
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Job description
About Matrimony.com
Matrimony.com Ltd is a leading and highly trusted matrimonial brand with approximately 4000 employees across India and internationally. It specializes in matchmaking and marriage-related services through digital platforms and more than 150 company-owned retail outlets. Its key products include BharatMatrimony, CommunityMatrimony, and EliteMatrimony, serving over 2.5 million active members. The company is ISO 9001:2008 certified and expanding within the $54 billion marriage services sector, also offering MatrimonyDirectory, MatrimonyPhotography, and MatrimonyBazaar. BharatMatrimony enjoys a notable presence in the USA, Canada, UK, UAE, Singapore, and Malaysia.
Department Overview – Elite Services
Elite Services provides highly tailored matchmaking assistance to professionals and individuals requiring specialized support. Relationship Managers in this department take pride in guiding members towards finding life partners.
Role Overview
This role involves managing customer relationships by understanding their requirements, adhering to service standards, retaining clients, converting leads into sales, and facilitating partner searches. It is primarily an in-house sales and service position including occasional face-to-face client interactions as required.
Key Responsibilities
- Enroll new clients and compile detailed member profiles
- Grasp members’ preferences, expectations, and unique needs
- Source, evaluate, and shortlist potential matches to encourage successful connections
- Maintain strong member relations to deliver a premium, high-quality Elite experience
- Oversee a designated member portfolio with structured engagement and consistent follow-ups
Skills & Competencies
- Fluent English communication, both verbal and written
- Proactive attitude with effective listening and service focus
- Strong presentation and interpersonal abilities
- High emotional intelligence combined with persuasive communication
- Capability to accurately identify client needs and offer appropriate solutions
Education & Experience
A Bachelor’s degree is mandatory. Candidates should bring at least two years of experience in service and sales roles. Preference will be given to applicants with stable employment history.
Minimum education
Bachelor's Degree