Registration Coordinator - Billing & Invoicing

About the Role

This role demands an individual to efficiently oversee the participant registration operations, focusing on billing and invoicing activities for company programs. You will be the primary liaison for all enrolled participants, ensuring an uninterrupted and positive journey from initial registration to program completion. Ideal candidates possess strong attention to detail combined with experience in customer service, with a background in finance or accounting considered advantageous.

Key Responsibilities

• Serve as the central point of contact for all registered participants, responding promptly and professionally to their inquiries and issues.
• Manage the full registration lifecycle, guaranteeing that all participant data is accurate and comprehensive.
• Maintain and update the ERP system with precise participant and financial data.
• Accurately generate invoices and handle payment processing in a timely manner.
• Keep track of participant payments and monitor outstanding balances carefully.
• Work with internal teams to identify and rectify any discrepancies in registrations or billing.
• Compile and deliver regular reports on registration and financial metrics for managerial oversight.

Qualifications and Experience

• Bachelor's degree in Business Administration, Finance, Accounting, or a similar discipline is preferred.
• Demonstrated experience in a customer service role with an emphasis on high professionalism and customer satisfaction.
• Hands-on experience using ERP software along with proficient data entry and management capabilities.
• Strong analytical ability with meticulous attention to detail, skilled in account reconciliation and issue resolution.
• Excellent English communication skills, both written and verbal, capable of conveying complex information clearly.
• Effective time management and task prioritization skills suitable for fast-paced environments with deadlines.
• Proficiency in Microsoft Office tools (Excel, Word, Outlook); familiarity with financial software or databases is an added advantage.

Additional Information

Work Location: Dubai Media City, Dubai, UAE.

Interview Format: In-person interview at Dubai Media City, close to Dubai Internet City Metro Station.

Start Availability: Immediate joining required; please do not apply if unavailable to start immediately.