Recruitment Support & CRM Coordinator

About the Role

We are expanding our team in Beau Plan and seek a Recruitment Support & CRM Coordinator. In this pivotal role, you will identify and qualify freelance consultants, acting as the primary contact and communicating daily with candidates to assess their profiles, promote group opportunities, and maintain an accurate candidate database to support recruitment and sales teams.

Key Duties

• Contact up to 50 French-speaking consultants daily via phone.
• Update professional and status information of consultants.
• Prequalify candidates based on skills, experience, availability, mobility, daily rate, and employment status.
• Understand candidates' professional goals and expectations.
• Present the Freeland group and opportunities offered by Mindquest, Asenium, and Consultime.
• Promote the salary portage offer and redirect consultants to appropriate teams.
• Identify profiles matching client requirements.
• Maintain and enrich the candidate CRM database.
• Conduct mass data update campaigns.
• Ensure data quality and reliability in the CRM.
• Create and manage pools of qualified consultants.
• Ensure compliance with internal procedures and GDPR regulations.
• Collaborate with recruitment and sales teams across France, Mauritius, and Spain.
• Forward qualified profiles to recruiters and identify placement opportunities.
• Participate in ongoing improvement of CRM processes and candidate qualification.

Candidate Profile

• Enthusiastic about human interaction and comfortable with phone communication.
• Capable of managing high call volumes daily.
• Skilled at building trust and conducting qualification conversations.
• Strong listening skills and a service-oriented mindset.
• Organized, meticulous, and proficient with computer tools.
• Enjoys both telephone exchanges and administrative CRM tasks.

Language Requirements

• Fluent French (spoken and written) is essential.
• Professional level English is required.

Experience

A background in recruitment, call centers, client relations, CRM, back-office, business development, or administrative support is advantageous. Motivated junior candidates are welcome.

Why Join Us?

• A rapidly growing company with international ambitions.
• Diverse and supportive work environment.
• Comprehensive onboarding training provided.
• Ongoing managerial support.
• Modern offices located in Beau Plan Smart City.
• One remote workday per week after three months tenure.
• Genuine career progression opportunities within the Freeland group.

Additional Information

• Employment contract: Permanent (CDI).
• Start date: August 2026.
• Salary: Between 30000 and 35000 Mauritian Rupees gross per month, based on experience.
• Working hours: Monday to Thursday from 10:00 to 19:00, Friday from 09:00 to 18:00.
• One day of telecommuting per week after three months of employment.
• Location: Beau Plan Smart City, Mauritius.
• It is highly recommended to have a personal vehicle.
• Evening shuttle services available on North and Port-Louis routes.