Recreation Attendant

Overview

We seek enthusiastic and proactive Recreation Attendants aiming to advance their professional journey. This role involves maintaining the cleanliness and orderliness of the health club areas, ensuring a welcoming environment for guests, and assisting potential members with facility information.

Key Responsibilities

• Maintain cleanliness of all swimming pools including main and children’s pools, and report any maintenance concerns promptly.
• Keep sun loungers clean and clear of debris throughout operational hours.
• Sweep and moisten the pool deck during preparation each morning; arrange furniture appropriately.
• Provide assistance to guests upon arrival at Bodylines Health Club.
• Support general cleaning activities throughout the facility.
• Guide prospective members with comprehensive tours, explaining all price options and facility features.
• Regularly inspect changing rooms to ensure they are free from litter and used towels.
• Immediately escalate guest complaints to supervisors for resolution.
• Adhere to high personal hygiene standards at all times.

Qualifications and Experience

• A diploma or vocational certification in sports or leisure-related disciplines is preferred.
• Previous experience working within a hotel environment is advantageous.
• Must be able to swim.
• Physical fitness is essential to endure long hours in outdoor conditions.
• Proficiency in English and good interpersonal skills are beneficial.

Skills and Competencies

• A strong customer-oriented approach with excellent guest service capabilities.
• Ability to manage guest complaints effectively.
• A positive, friendly character; sportive, outgoing and approachable.
• Able to perform well under pressure in a dynamic setting.
• Excellent team player, comfortable working within a culturally diverse team and clientele.
• Demonstrated competencies in understanding job role, teamwork, accountability, appreciating diversity, adaptability, and customer focus.