Receptionist / Front Office Executive

Job Overview and Responsibilities

As a Receptionist / Front Office Executive, you will act as the first point of contact by welcoming visitors, candidates, and clients using a visitor management system. You will handle incoming calls by screening and directing them to the appropriate personnel or department via phone or VoIP. Your duties include managing meeting room reservations, resolving scheduling conflicts with the shared calendar, and coordinating access control such as visitor passes and building security protocols.

You will manage mail and packages by receiving, sorting, distributing incoming deliveries, and preparing outgoing shipments. Maintaining an organized, clean, and well-equipped reception area with necessary supplies and printed materials is also part of your role.

Additional support responsibilities include providing light administrative tasks such as scanning, filing, and data entry. You will also be responsible for escalating facility-related issues like Wi-Fi, printers, air conditioning, and cleaning to relevant vendors or facility management. Moreover, assisting with onboarding new employees by organizing desk setups and welcome materials on their first day will be expected.