Receptionist / Front Office Executive

Role Overview

The Receptionist / Front Office Executive is responsible for managing front desk operations and ensuring a welcoming environment for clients at The Swingers Dance Inc studio in Chennai. The role involves handling communications, client interactions, and administrative support essential for smooth studio functioning.

Key Duties and Responsibilities

• Oversee front desk activities including answering calls, replying to emails, and greeting visitors.
• Manage client inquiries, process registrations, and handle payment transactions efficiently.
• Keep detailed records on client data, attendance, and payments.
• Ensure the studio remains clean, orderly, and well-maintained.
• Promote the studio's programs such as classes and workshops to attract new clients.
• Achieve sales targets and goals established by management.
• Build and nurture client relationships to enhance retention rates and generate referrals.
• Seek and develop new business opportunities for the studio.
• Administer studio schedules including classes, workshops, and special events.
• Coordinate with instructors and internal staff to guarantee smooth operations.
• Process payments, manage invoices, and maintain accurate financial documentation.
• Maintain stock levels and oversee inventory of studio supplies.

Additional Information

Salary range is between 20,000 and 35,000 INR per month.