Receptionist - Emirati

Role Overview

The Receptionist acts as the organization's frontline representative, overseeing front desk functions, managing visitor interactions, and performing administrative support duties.

Primary Duties

• Welcome and professionally receive clients, guests, or visitors, directing them appropriately.
• Handle incoming calls by answering, screening, and routing; respond to main office emails and WhatsApp inquiries.
• Carry out clerical tasks including data entry, filing, photocopying, scanning, and managing incoming and outgoing mail and courier services.
• Keep the reception and lobby areas tidy, well-organized, and stocked with company brochures or relevant materials.
• Arrange meeting room bookings, coordinate visitor meetings, and maintain updated calendar records.
• Guide office security procedures by issuing visitor badges, maintaining visitor logs, and supervising reception area access.

Required Skills and Qualifications

• Excellent command of English, both spoken and written; fluency in Arabic or other languages is a plus.
• Proficient in Microsoft Office (Word, Excel, Outlook), multi-line telephone systems, and relevant business software tools.
• Strong interpersonal skills demonstrating professionalism, a customer-focused mindset, and composure under pressure.
• Ability to comfortably engage with a varied international clientele and workplace culture.

Education and Experience

• Minimum high school diploma; higher education such as a bachelor’s degree or diploma in Office Administration is advantageous.
• Preferred experience of 3 to 5 years within the UAE market; entry-level positions available in fields like retail, clinics, or salons.