Receptionist

Job Overview

The Receptionist is the initial point of contact for employees, clients, visitors, and service providers, tasked with offering a professional and hospitable reception experience. This position supports daily office functions including visitor management, access control, coordination of workspaces, mail handling, and various administrative duties. Maintaining a professional atmosphere and contributing to a secure, organized, and efficient workplace is central to this role.

Primary Duties

• Greet visitors, clients, candidates, and vendors courteously and professionally.
• Handle visitor registration with check-in/check-out processes while verifying identification in compliance with security policies.
• Inform hosts upon visitor arrivals and arrange any necessary escorts.
• Keep precise visitor logs and records in accordance with company retention policies.
• Provide hospitality amenities such as refreshments and guidance to visitors.
• Answer incoming telephone calls promptly; redirect calls to appropriate employees or departments; accurately take and communicate messages.
• Manage reception-related mailboxes and respond to general office inquiries.
• Issue and facilitate activation of access cards for employees and visitors adhering to authorization protocols.
• Support and monitor building access and security procedures, including escalation of security concerns.
• Assist workplace security personnel and comply with emergency protocols as directed.
• Handle workspace and meeting room reservations; coordinate catering and support services for meetings.
• Manage office stationery, reception supplies, and oversee mailroom and courier processes for both inbound and outbound parcels.
• Coordinate printing, translation, and other support services as needed.
• Maintain cleanliness and professional appearance of the reception area.
• Prepare and maintain records and reports related to reception activities and assist with monthly reconciliation of access cards and office administration.
• Process routine documentation and assist in inventory control of office consumables.
• Ensure compliance with company policies and workplace standards at all times.

Qualifications and Experience

• Diploma or Bachelor's degree in Business Administration, Hospitality, Office Management, or related disciplines.
• Between one and three years of relevant experience in reception, front office, customer service, or workplace operations roles.
• Proficient with Microsoft Office suite including Outlook, Word, Excel, and Teams.
• Fluent in both Arabic and English, with strong verbal and written communication skills.
• Prior experience in a multinational or corporate office setting is favored.
• Applicants must be Saudi nationals.