Operations Assistant - Dispatch & Fleet Coordination

Role Overview

This position supports daily activities within transportation and logistics operations, ensuring seamless coordination among multiple teams and accurate management of operational data. The role involves working closely with transportation software systems during an ERP implementation to maintain data integrity and generate detailed operational reports.

Key Responsibilities

• Assist with daily transport and logistics operation tasks.
• Enter and update transportation transactions within ERP and iLogistics platforms.
• Ensure data consistency between the newly implemented ERP system and existing iLogistics software.
• Work collaboratively with transportation, dispatch, terminal, warehouse, and operations teams to maintain workflow efficiency.
• Maintain thorough records of shipments, deliveries, transport activities, and operations.
• Monitor operations daily, reporting any anomalies or system problems quickly.
• Support ERP rollout by validating and entering operational data accurately.
• Produce daily, weekly, or ad hoc operational reports as requested.
• Keep operational documentation and filing organized and up-to-date.
• Adhere strictly to company policies, procedures, and safety regulations.
• Carry out any other operational duties assigned by supervisors.
• Work effectively under pressure to meet deadlines amid ERP system transition.

Qualifications & Experience

• Possession of a Diploma or Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Commerce, or a related discipline.
• At least 2 years' professional experience in Transportation, Logistics, Shipping, Fleet or Terminal Operations, or along the Supply Chain.
• Familiarity with collaborating with drivers, operators, fleet personnel, and operational supervisors.
• Practical experience with ERP platforms such as SAP, Oracle, Microsoft Dynamics, Odoo, or equivalents.
• Use of Transportation Management Systems or logistics software tools.
• Strong proficiency in Microsoft Office applications, especially Excel, Word, and Outlook.
• Prior involvement in logistics coordination or transport operations is advantageous.
• Detail-oriented with precision in data and documentation management.
• Excellent command of spoken and written English.
• Robust computer literacy and data input capabilities.

Additional Information

Candidates are encouraged to submit their CVs for current and upcoming vacancies directly to the company’s career portal.