Quality Technician 3 - Back End Night Shift

About Dexcom Corporation

Dexcom Corporation, a NASDAQ-listed leader (DXCM) in continuous glucose monitoring technology, originated with a bold vision to revolutionize diabetes management. Over the past 25 years, it has pioneered the CGM industry and continues to pursue advancements to empower individuals in managing their health through personalized insights beyond diabetes.

Driven by a passionate global workforce committed to integrity and innovation, Dexcom aims to improve global health and expand as a top consumer health technology company by continuously reinventing biosensing experiences.

Role Overview - Quality Technician 3 (Back End Night Shift)

This permanent, non-rotational night shift role (Friday to Sunday and alternate Thursdays from 7pm to 7am) offers a shift schedule designed around life balance, including working only 14 days every 28 with paid breaks during 12-hour shifts. This shift enables employees to enjoy daytime with family and pursue activities such as education or fitness.

Quality Technicians serve as subject matter experts with 4-6 years' experience in fast-paced manufacturing environments, supporting quality processes and compliance, driving continuous improvement, and making key manufacturing-floor decisions.

Key Responsibilities

• Support Quality Engineering with Change Order processing, Nonconformance Events (NCEs), Nonconforming Material Reports (NCMRs), and CAPA investigations.
• Gather manufacturing and inspection data and assist in inspections supporting investigations.
• Maintain a presence on the manufacturing floor, aiding inspection teams with method and specification queries.
• Ensure compliance with internal procedures and regulatory standards including GMP, GLP, ISO, and Six Sigma.
• Update and maintain quality assurance procedures and protocols.
• Verify manufacturing processes adhere to quality systems and regulatory requirements for global distribution.
• Assist investigations into nonconforming materials collaborating with cross-functional teams.
• Conduct routine line audits to confirm system compliance and effectiveness.
• Provide quality support to Engineering and Operations by addressing production quality issues and driving corrective actions.
• Identify and contribute to quality and process improvement initiatives.
• Communicate concerns regarding work processes, environmental, health, or safety issues promptly.
• Interpret specifications, inspection criteria, and engineering drawings using appropriate inspection tools.
• Demonstrate independent decision making with minimal supervision, and support junior technician training as needed.
• Utilize intermediate computer skills, including Microsoft Office.
• Maintain rigorous attention to detail and documentation standards.

Required Qualifications and Experience

• Level 6 qualification in Quality or a related discipline.
• Minimum two years’ experience in a regulated manufacturing industry, preferably medical devices.
• Familiarity with ISO 13485, FDA 21 CFR Part 11 and 820 regulations.
• Experience with cross-site or global system projects, and audits including FDA, BSI, or MDSAP.
• Proficiency with manufacturing systems such as MES, ERP, or QMS software.

Attributes for Success

• Confident application of quality systems and regulatory standards.
• Strong shop-floor engagement and proactive compliance ownership.
• Active participation in nonconformance investigations and CAPA processes.
• Audit-ready behavior with solid knowledge of medical device regulations.
• Judicious decision-making and appropriate escalation skills.
• Capable of independent work and collaborative team engagement.

Compensation and Benefits

• Competitive annual base salary ranging from €43,095 to €55,770 gross, depending on qualifications and experience.
• Additional 35% premium for night shift work.
• Comprehensive benefits supporting health, wellbeing, and financial security.
• Career advancement opportunities in a global, innovative company.
• Access to continuous professional development, including tuition reimbursement.
• Engagement with cutting-edge continuous glucose monitoring technology impacting global health.

Additional Information

Dexcom offers an inclusive recruitment process, welcoming applicants of all gender identities. Reasonable accommodations for disabilities are available upon request. The company does not accept unsolicited resumes from staffing agencies and hiring decisions are made by individuals, with AI-assisted tools to ensure efficiency and fairness.