Project Coordinator

About Big Ticket

Since its establishment in 1992, Big Ticket LLC has captivated customers by offering substantial cash prizes and luxury vehicles. Each month, participants have the opportunity to win significant cash rewards and exotic cars, with millions of dirhams awarded regularly, creating memorable experiences and moments of excitement globally. The company aims to turn dreams into reality through engaging entertainment and thrilling prize draws.

Role Objective

This position operates within the Transformation Portfolio department, focusing on enhancing delivery capabilities while strengthening governance, commercial oversight, and day-to-day coordination across multiple projects. The Project Coordinator ensures that project teams concentrate on execution by managing administrative tasks effectively, tracking deliverables, and maintaining thorough documentation.

Key Responsibilities

• Assist with governance for portfolio, program, and project activities by ensuring proper documentation, audit trails, and current reporting.
• Maintain and regularly update RAID (Risks, Assumptions, Issues, Dependencies) logs across projects within the portfolio.
• Monitor and track project actions, decisions, and milestones, proactively following up with team members and stakeholders.
• Prepare governance reports, presentation materials, meeting agendas, and supporting documentation for leadership forums, including EPSG meetings.
• Document meeting minutes accurately, ensuring clear action items and timely follow-up.
• Organize and coordinate project and stakeholder meetings, overseeing logistics and participant attendance.
• Track project timelines and progress, identifying and communicating any delays or obstacles early.
• Support administration of change control processes by ensuring changes are logged and have the necessary approvals.
• Aid release readiness by coordinating required pre-launch activities.
• Manage purchase order (PO) processes and invoice handling, including liaising with suppliers to ensure payments proceed without delay.
• Organize and maintain commercial documentation such as contracts, POs, and invoices for easy retrieval and audit readiness.
• Administer document repositories for the portfolio, ensuring version control and orderly storage.
• Support portfolio-level planning and reporting efforts when required.

Skills and Competencies

• Exceptional organizational and administrative capabilities to ensure thorough tracking and no overlooked details.
• Proven ability to multitask across several projects and priorities without losing accuracy or focus.
• Experience in creating precise reports, meeting minutes, and governance documentation to high standards.
• Proficient in Microsoft Office suite, especially Excel, PowerPoint, and Teams for efficient communication and documentation.
• Excellent communication skills enabling confident and effective coordination with stakeholders at various levels.
• Meticulous attention to detail and commitment to thorough completion of tasks.
• Solid understanding of different project methodologies, including Agile and Waterfall.
• Experience with digital or technology transformation programs is beneficial.
• Familiarity with managing purchase orders, invoices, and supplier interactions is preferred.

Qualifications and Experience

• Previous experience in roles such as PMO, Project Coordinator, Project Support, or Project Administrator.
• Knowledge of project governance frameworks.
• Certifications in project management or related areas (e.g., PMP, PM Fundamentals, Agile, PRINCE2) are advantageous but not mandatory.