Program Manager

About Moloco

Moloco specializes in creating advanced AI-driven advertising solutions designed to democratize access to machine learning technologies typically reserved for top tech firms. Founded by machine learning experts from Google, including contributors to YouTube's monetization engine and search advertising innovations, Moloco is revolutionizing digital business growth and competition.

The company operates a global AI-based platform that supports various advertising growth and monetization products such as Moloco Ads, which focuses on performance-based user acquisition for mobile app marketers, and Moloco Commerce Media, which helps retailers and marketplaces generate advertising revenue while prioritizing user experience and advertiser success.

Based in Silicon Valley, Moloco has offices worldwide including Singapore, Seattle, New York, San Francisco, Seoul, Beijing, Gurgaon, Tokyo, Shanghai, London, Tel Aviv, and Berlin.

Role Overview

As a Go-To-Market (GTM) Program Manager, you will fully manage the creative review and policy operations to ensure compliance, streamline processes, and scale global AI-powered automation. You will create and refine content policies, manage vendor relationships worldwide, and establish efficient workflows to sustain fast, compliant operations amid growth.

You will collaborate with multiple teams including Sales, Supply, Legal, and Product to maintain operational excellence, reduce manual tasks with automation, transform raw operational data into actionable intelligence, and develop global best practices for scalable operations.

Key Responsibilities

• Lead comprehensive program management of creative review, policy enforcement, and vendor operations, maintaining high quality and compliance while meeting tight deadlines.
• Develop and update global content policies and operational procedures to adapt to evolving tools, risks, and business needs.
• Create detailed documentation and training materials for teams covering program guidelines, escalation processes, and policy changes.
• Implement AI-driven automation solutions to improve efficiency and productivity, alleviating resource limitations.
• Monitor and report on program performance via structured KPIs using automation, proactively identifying improvement opportunities and informing leadership.
• Align priorities between Sales, Supply, Legal, and Product teams by making independent, data-informed decisions to balance competing needs.
• Contribute to the product development roadmap by translating operational challenges into clear technical requirements supported by data-driven impact assessment.

Qualifications and Skills

• 5 to 8 years of experience in program management focused on global policy development, operations, GTM strategies, process optimization, or vendor oversight; experience in consulting is advantageous.
• Demonstrated strong ownership mindset, proactively driving results and maintaining high standards within fast-moving and ambiguous settings.
• Expertise in data-driven problem-solving, capable of conducting structured root-cause analyses despite limited data quality to develop clear, actionable insights.
• Hands-on knowledge of integrating AI technologies into operational processes with experience in creating and scaling automation and policy solutions; familiarity with AI agent technologies is a plus.
• Proven ability to navigate and resolve complex cross-stakeholder challenges and competing priorities.
• Skilled in producing thorough documentation, policies, training, and enablement materials that institutionalize best practices and escalation procedures for internal and external use.
• Strong capability to prioritize multiple concurrent programs under pressing deadlines without compromising quality.
• Fluency in English is required.

Company Culture and Benefits

Moloco emphasizes employee well-being with inclusive, innovative benefits designed to support individuals and families, fostering an environment to perform at one's best.

Core Values

• Lead with Humility: Promotes respect, accountability, and collaborative learning.
• Uncapped Growth Mindset: Encourages continual learning, curiosity, experimentation, and diverse perspectives.
• Create Real Value: Focuses on impactful, disciplined execution to deliver sustainable customer outcomes.
• Go Further Together: Champions teamwork, inclusion, equity, and mutual support.

Additional Information

• Moloco Company Blog
• Moloco Leadership
• Moloco Newsroom

Interview Process and Privacy

The interview approach aims to genuinely understand candidates without AI assistance unless explicitly allowed. Candidates must comply with the AI Use Policy to maintain eligibility. The company also maintains a Candidate Privacy Notice ensuring confidentiality of application data.