Productivity Analyst

Role Overview

This role offers the chance to influence how Hamilton City Council manages its critical asset: information. You will engage with Microsoft 365, SharePoint Online, information governance, and lead digital transformation efforts to foster a contemporary, compliant, and efficient digital workspace for staff and the wider community.

Key Responsibilities

• Deliver expert guidance and operational assistance related to Microsoft 365, especially SharePoint Online, ensuring adherence to best practices in information management.
• Assist staff in organizing, storing, and retrieving information effectively across the Council’s digital platforms.
• Support and maintain information governance measures including classification, metadata management, retention, and disposal protocols.
• Help develop, manage, and enhance SharePoint Online’s information architecture and content governance standards.
• Continuously monitor information management activities to detect risks, address gaps, and pursue improvement opportunities.
• Ensure compliance with relevant legislation such as the Public Records Act and Privacy Act, alongside other regulatory information management requirements.
• Advocate for consistent use of information management policies and governance frameworks throughout the organisation.
• Contribute to the adoption and governance of Microsoft 365 and other modern workplace technologies.
• Lead initiatives aimed at enhancing the quality, discoverability, and accessibility of organisational information.
• Prepare the Council’s information systems for future advancements including automation, enterprise search, knowledge management, and AI-enabled services by improving data structure and governance.

Candidate Profile

• Possess 2 to 3 years’ relevant experience in fields such as information management, records management, or administration of Microsoft 365 and SharePoint.
• Proven expertise with Microsoft 365 suite, particularly SharePoint Online, Teams, and OneDrive.
• Solid understanding of SharePoint Online information architecture, governance principles for metadata and document management.
• Experience handling information within medium to large organisations.
• Knowledgeable about information governance, records management, and information lifecycle concepts.
• Familiarity with legislative and regulatory information management, including privacy and records compliance.
• Strong analytical abilities coupled with problem-solving skills to identify and address issues effectively.
• Excellent communication capabilities and experience engaging with diverse stakeholders.
• Meticulous attention to detail with a strong commitment to upholding high information quality standards.
• Capable of working autonomously while collaborating across multiple teams.

Preferred Attributes

• Experience with Microsoft Purview and information governance functionalities.
• Background supporting SharePoint Online modernization, content remediation or migrations.
• Knowledge of Public Records Act 2005, Privacy Act 2020, and Local Government Official Information and Meetings Act (LGOIMA).
• Experience working in local government or similarly complex organisational environments.
• Understanding foundational information requirements supporting automation, enterprise search, knowledge management, and AI solutions.

Additional Information

Remuneration: Approximately NZD 90,000, subject to skills and experience.

Benefits Include:

• Opportunities to grow professionally.
• Two wellbeing days annually.
• Complimentary health insurance coverage through Unimed including hospital/surgery and discounted family membership rates.
• Annual health checks and flu vaccinations at no cost.
• Option to buy extra annual leave.
• Reimbursement for eye tests and glasses.
• Discounts at local gyms, cafes, dentists, hairdressers, and more.

Application Process: Applicants should submit a combined resume and cover letter as a PDF or use the provided messaging option. The closing date is 27 September 2026. Shortlisting will occur as applications are received. Selected candidates will undergo interviews, reference checks, and criminal background verification. Additional checks may be required in certain circumstances.

Hamilton City Council prioritizes inclusivity and equal opportunity, aiming to create an environment where all individuals feel valued and respected. Accommodation for access needs during the selection process is available upon request.