Product Manager, WorkBuddy Enterprise — Agent Platform

About the Role and Business Unit

The Cloud & Smart Industries Group (CSIG) at Tencent focuses on advancing the company's cloud and industry internet initiatives. CSIG leverages technologies such as cloud computing, artificial intelligence, and network security to drive digital transformation across sectors including retail, healthcare, education, and transportation. The group aims to build a smart industry ecosystem that improves interactions between businesses and users.

The Product Manager for WorkBuddy Enterprise will take full ownership of the platform roadmap and customer success strategies. This includes products like WorkBuddy, CodeBuddy, and Managed Agents. The position involves steering the platform’s competitive edge within the global enterprise AI market, overseeing the end-to-end lifecycle from architectural design to delivering production-grade solutions for key clients.

Key Responsibilities

• Define and drive the enterprise product roadmap and go-to-market approach for WorkBuddy Enterprise, enhancing market competitiveness and fostering adoption worldwide while supporting business growth and revenue targets.
• Lead strategies for ecosystem development and integration frameworks, such as Skills, MCP, and Connectors, to ensure smooth interoperability among third-party, customer-built, and ecosystem services underpinning enterprise agent and digital employee deployments.
• Develop and maintain reliability and evaluation infrastructure, including evaluation harnesses, safety mechanisms for agents, trajectory replay capabilities, production telemetry, and automated regression tests, aiming to elevate proof-of-concept initiatives to production readiness.
• Collaborate with sales and solutions teams to establish structured delivery models for key accounts, translating implementation insights from leading enterprise clients into reusable templates and best practices to accelerate value realization.
• Oversee product cost management, resource allocation, and compliance readiness, ensuring enterprise-grade standards like data residency, tenant isolation, audit logging, and alignment with both regional and international security and certification mandates.

Candidate Profile and Requirements

• Minimum six years of experience in product management with at least three years managing AI platforms, cloud platforms, developer tools, or enterprise SaaS products, including full ownership of platform offerings (PaaS, SDK, API, or SaaS) targeted at enterprise customers.
• Strong business acumen demonstrated by hands-on management of the entire product lifecycle, including product conception, design, and go-to-market strategies. Familiarity with metrics such as annual recurring revenue (ARR), gross margin, net revenue retention (NRR), and paid conversion rates is essential.
• In-depth knowledge and practical experience using AI and large language model products from providers like Anthropic, OpenAI, Google, AWS, and Microsoft. Understanding of agent orchestration engineering and the trade-offs involved in product design is required.
• Expertise with enterprise platform features such as Single Sign-On (SSO), System for Cross-domain Identity Management (SCIM), Role-Based Access Control (RBAC), data residency, tenant isolation, and audit logging. Awareness of domestic and international security compliance frameworks and certification procedures is necessary.
• Fluency in both written and spoken English and Chinese to effectively manage communication, customer engagements, and collaboration across international enterprise clients and internal teams headquartered in China.

Equal Opportunity Statement

Tencent embraces equal opportunity employment, valuing diverse perspectives that fuel innovation and enhance service to users and communities. The company fosters a supportive environment that inspires all employees to pursue their individual and collective goals.