Product Manager - Order Processing, Buyer & Marketing

About the Team

The Product Management group at Shopee acts as the crucial link across business, engineering, and design departments. Their mission is to drive initiatives, product roadmaps, and feature rollouts that meet strategic business objectives. The team's responsibilities encompass diverse areas including Financial Services, Supply Chain, Search, Recommendations, Advertising, Order Management, Promotions, User Management, Anti-Fraud, and Seller Services. This role offers the chance to influence products that affect millions in Southeast Asia and Taiwan.

Key Responsibilities

• Create and deploy product enhancements aimed at elevating the user experience, concentrating on the post-purchase journey.
• Boost operational workflows by gaining in-depth understanding of business teams' challenges and processes.
• Collaborate with design and development teams to transform consumer insights and business expertise into impactful products and systems used daily by users.
• Partner with business and data teams to track product performance, incorporating user feedback to refine product designs.
• Own the end-to-end product lifecycle, ensuring products are delivered on schedule.

Qualifications

• Degree holder at bachelor level or higher, preferably in Business Analytics, Statistics, Engineering, or related disciplines; master's qualifications are a plus but not mandatory.
• Strong analytical and logical reasoning abilities capable of structuring problem-solving approaches based on facts and data.
• Proficient in examining complex business contexts to identify actual pain points affecting both business and users.
• Excellent communication skills to effectively engage with stakeholders from a range of disciplines.
• Skilled at managing collaboration among multiple stakeholders, balancing priorities and timelines efficiently.
• Prior experience via internship or full-time roles in product management, operations, or process improvement is beneficial.